Revenue Assistant
6 months ago
**Hospitality and Outdoor - New Vacancy - Revenue Assistant**
**Luxury Hotel - Cape Town**
To assist the Revenue Team with maximising revenue for all properties across the group, by following and improving upon standard revenue practices.
**Requirements**:
- 2 - 3 years’ experience in Reservations/Revenue Management
- Hospitality diploma/ equivalent preferable
- Ability to work in a pressured environment
- Willingness to work shifts when required
- Excellent communication skills
- Excellent attention to detail
- Excellent Planning and Organisational skills
- Computer Literacy: Opera, Word & Excel
- Previously worked on Opera PMS, with Configuration segment preferable.
- Strong guest centric approach
- Must have an eye for detail
- Must be able to work in a team or independently
- Previous experience with revenue reporting and online travel agents’ extranets
- Understands market segmentation and target markets
- Must have knowledge of forecasting and budgeting
**Description**:
- Review daily pick up and loss reports received from properties. Analyse and explain any abnormalities
- Review occupancy reports and able to suggest rate amendments for peak / valley periods
- Assist Sales, Group Reservations and Reservations with any rate enquiries/negotiations
- Build and maintain rates in Opera PMS
- Maintain hotel and OTA parity
- Assist Sales and Reservations with any rebate requests
- Effectively manage any escalate queries that arise within or in relation to revenue management
- Complete any required reporting
- Work closely with the Sales Co-Ordinator to ensure all relevant information is being communicated across all departments and properties
- Clear understanding of properties’ revenues on the books and able to provide any possible peak or valley periods
- Maintain competitor rate analysis, events diary and promotions for all properties
- Timeous reporting and follow up of any problems
- Work with the Group Revenue Manager and Commercial Director to ensure satisfactory room inventory, rate and compliance of rate codes
**Package on offer**:
**Starting Date**: ASAP
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