Service Supervisor X2 Global Grade 07

8 months ago


Isando, South Africa Barloworld Equipment Full time

**Key Outputs**
- Accurately capture relevant data from external and internal customers.
- Follow up with external and internal customers on incomplete data.
- Resolve internal and external customer queries.
- Accurately control relative end-to-end processes
- Maintain relevant administrative environment.
- Effectively manage WIP.
- Efficiency in SAP and CRM
- Assist with CRM issues.

**Qualification, Experience and Competencies**
- Matric
- Minimum three years administrative experience
- Must have some Financial / Administration background.
- An understanding of relevant processes and Key Performance Indicators (KPI's) will be an advantage.
- A technical background will be an advantage.
- Knowledge of MARC processes an added advantage.
- AMT knowledge an added advantage.
- Has Super User training.
- Computer literate - Microsoft Office and relevant SAP



  • Isando, South Africa Barloworld Equipment Full time

    **Key Outputs** - Accurately capture relevant data from external and internal customers. - Follow up with external and internal customers on incomplete data. - Resolve internal and external customer queries. - Accurately control relative end-to-end processes - Maintain relevant administrative environment. - Effectively manage WIP. - Efficiency in SAP and...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output**s - Accurately manage the EPP quoting process using Quote Plus - Process EPP enrolment claims and payments - Effectively Manage debtor account - Provide support for Extended Warranty resolution - Follow up with external and internal customers on required data - Accurately control relative end-to-end processes - Maintain relevant administrative...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Close work not completed and manage work in progress - Effective self-management and Performance ownership - Capture EMMS calls and close jobs - Process invoices (internal and external) - Generate purchase orders for internal and external suppliers - Accurately invoice customers for work completed **Qualification, Experience and...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Close work not completed and manage work in progress - Effective self-management and Performance ownership - Capture EMMS calls and close jobs - Process invoices (internal and external) - Generate purchase orders for internal and external suppliers - Accurately invoice customers for work completed **Qualification, Experience and...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and external customer queries - Safety **Qualification, Experience and Competencies** -...


  • Isando, South Africa Barloworld Equipment Full time

    **Key outputs** - Effective self-management and performance ownership - Accurate Clearing instructions for incoming machines - Check and process freight forwarding and transport invoices - Check and control timeous GRV of machines and attachments - Update SAP with latest stock arrival information and issue to BWL in Access - Placing Local supply chain orders...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Achieve warranty balance score card targets and KPI's - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for Warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on Warranty...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...


  • Isando, South Africa Barloworld Equipment Full time

    The main purpose of the role is to act as a custodian for the company’s local creditors by ensuring that standard accounting practices and processes are followed to transact, record and keep track of all transactions relating to Barloworld Equipment’s local supplier accounts. This role will add value to the Shared Services division and the individual...


  • Isando, South Africa Barloworld Equipment Full time

    The main purpose of the role is to act as a custodian for the company’s local & Foreign creditors (including CAT suppliers) by ensuring that standard accounting practices and processes are followed to transact, record and keep track of all transactions relating to Barloworld Equipment’s supplier accounts. This role will add value to the Shared Services...


  • Isando, South Africa Barloworld Equipment Full time

    The main purpose of the role is to act as a custodian for the company's local & Foreign creditors (including CAT suppliers) by ensuring that standard accounting practices and processes are followed to transact, record and keep track of all transactions relating to Barloworld Equipment's supplier accounts. This role will add value to the Shared Services...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Management of the Fixed Asset Register in line with company policy (Additions, Disposals and Asset Verifications) - Day-to-day transactional work on their specialised respective arrears - Reconciling their respective specialised areas to Kerridge general ledger - Tax packs schedules preparation and monthly VAT reconciliations - Limited...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Efficiently and accurately manage the daily cash flow for BWE Rental and Used - Pay debtors, finance companies and suppliers - Deal with all ad hoc cash flow queries - Allocation of debtor payments to relevant accounts - Preparation of monthly GL recons, Processing of journals - Preparation of bi-weekly cash flow forecast - Responsible for...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Outputs** - Control costs effectively on warranty claims; - Manage the suspense and debtor’s accounts effectively; - Approve and process warranty claims and payments efficiently - ** Qualification, Experience and Competencies**: - Grade 12 - Drive - Excellence Orientation - Analysis - Attention to Detail - Mechanical Reasoning - Verbal and written...


  • Isando, South Africa Barloworld Equipment Full time

    The main purpose of the role is to act as a custodian for the company's local creditors by ensuring that standard accounting practices and processes are followed to transact, record and keep track of all transactions relating to Barloworld Equipment's local supplier accounts. This role will add value to the Shared Services division and the individual will...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Manage tools in the Tool store and Service department. - Manage all consumables (DtD consumables, PPE) for service. - Schedule calibrations, verifications, and compliance testing. - Create PRs for service Department (create PRs and Migo goods received) - Good receive all assets and physical equipment that will be use over a period. - Verify...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Achievement of cost centre financial targets and Key Performance Indicators - Resolve internal customer queries - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Ensure outputs of service...


  • Isando, South Africa Barloworld Equipment Full time

    **Key Output** - Carry out scheduled and preventative maintenance and repairs as per OEM requirements. - Systematic and efficiently troubleshoot and diagnose machine systems problems and carry out repairs on earthmoving equipment on customer sites. - Compile accurate customer machine reports that include failure analysis, condition, service, Machine...


  • Isando, South Africa Barloworld Equipment Full time

    To oversee various aspects of Barloworld and Barloworld Equipment learning and development programmes for the PJBLA school of excellence: Sales, Technology, Leadership, Operator and Technology by ensuring a pipeline of skilled employees in support of the Barloworld Equipment Strategy. **Implementation** - Provide administrative support with regards to the...