Client Desirability Team Leader
3 months ago
Job Description
To lead and supervise a team of client desirability analysts in order to ensure they achieve productivity, quality and control targets for Group screening, monitoring and reporting requirements in line with Segment risk appetite.
Hello Future Screening Services Team Leader
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
The Screening Services Team Leader is responsible for leading, developing, and executing the strategic business development activities, strategic relationships, and leading transformation in the team by providing guidance to the Operations team.
The Team Leader will provide support in the successful management of the Customer Screening teams that deliver on Group Compliance.
Are you someone who can:
- Work with the Projects and IT to proactively determine process and system gaps (due to system defects, inappropriate designs, etc.) and assess initiatives appropriately in terms of cost/benefit analysis to ensure alignment to business objectives.
- Drive a compliance risk management programme at a segment level across multiple business units.
- Build sound relationships based on trust and openness.
- Leverage processes, data, and technologies to meet business needs, understand business risk and constantly improve programme maturity.
- Produce consistently high-quality outputs within agreed deadlines.
- Manage a large team by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
- Ensure that any financial or reputational risks related to Customer Screening and relevant legalisation are identified.
- Financial and reputational risks are minimized
- Participate in various risk committees and industry forums
- Provide expertise and advice to stakeholders on matters relating to the FIC Act, relevant legislation and industry best practice.
- Develop and maintain an appropriate record keeping systems of audit purposes
- Possess a relevant NQF5-7 qualification, such as banking, law, commerce, or risk.
- Have 8 to 10 years of banking experience, with four or more of those years ideally spent in management.
- Have a solid background in AML, products, and customers, along with good investigative abilities.
- Have a solid background in project management, strategic problem solving, and administration.
- Have strong people skills managing a large, diverse team.
You will have access to:
- Opportunities to network and collaborate.
- Exposure in project management in systems build and development.
- Diverse products and services, and exposure to multiple stakeholders.
- Opportunities to innovate and drive data driven platform solutions.
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
post
FNB
LI-CD1
Job Details
Application Closing Date
19/09/24
-
Client Desirability Team Leader-1
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To lead and supervise a team of client desirability analysts in order to ensure they achieve productivity, quality and control targets for Group screening, monitoring and reporting requirements in line with Segment risk appetite Hello Future Client Desirability Team Lead Welcome to FNB, the home of the #changeables. We design for the...
-
Client Desirability Team Leader-2
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To lead and supervise a team of client desirability analysts in order to ensure they achieve productivity, quality and control targets for Group screening, monitoring and reporting requirements in line with Segment risk appetite Hello Future Client DesirabilityTeam Lead Welcome to FNB, the home of the #changeables. We design for the...
-
Client Desirability Analyst
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Desirability Analyst Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...
-
Client Desirability Analyst
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To protect the bank by fulfilling and making informed decisions on Group screening, monitoring and reporting requirements in line with segment risk appetite, thereby mitigating incidence of financial crimes against the business - Build working relationships across teams and functional lines to enhance work delivery, collaboration and...
-
Client Desirability Operations Manager
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Desirability Operations Manager Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment...
-
Client Desirability Analyst
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To analyse customer and payment information to identify potential suspicious payments and comply to Group screening, monitoring and reporting requirements with a focus on determination of overall client desirability in-line with segment risk appetite - Provide an administration service that meet time and quality standards and, includes...
-
Client Desirability Analyst
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To protect the bank by fulfilling and making informed decisions on Group screening, monitoring and reporting requirements in line with segment risk appetite, thereby mitigating incidence of financial crimes against the business Hello Future FirstRand Screening Services Client Desirability Risk Analyst Welcome to FirstRand and FNB, the home...
-
Client Desirability Analyst-1
3 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To analyse customer and payment information to identify potential suspicious payments and comply to Group screening, monitoring and reporting requirements with a focus on determination of overall client desirability in-line with segment risk appetite Hello Future FirstRand Screening Services Client Desirability Risk Analyst D Welcome to...
-
Client Desirability Analyst
3 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To analyse customer and payment information to identify potential suspicious payments and comply to Group screening, monitoring and reporting requirements with a focus on determination of overall client desirability in-line with segment risk appetite Hello Future FirstRand Screening Services Client Desirability Risk Analyst D Welcome to...
-
Client Desirability Analyst I
6 months ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To analyse customer and payment information to identify potential suspicious payments and comply to Group screening, monitoring and reporting...
-
Team Leader
6 months ago
Johannesburg, South Africa Believe Resourcing Full time**About our Client: Our client, a seasoned leader in financial wellness programs, specialises in empowering employees with effective money management skills. Research highlights the alarming impact of financial stress on performance and health, with it ranking alongside major life events like divorce. Through tailored financial literacy training, our client...
-
Client Desirability Risk Management Head
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To manage and participate in the Client Desirability Risk Management team conducting bespoke reviews on clients that may expose FirstRand to financial crime risks including regulatory, legal and reputational risks and via the delegated mandate make decisions on whether a banker-client relationship should be entered into or maintained with...
-
Client Services Team Leader
6 months ago
Johannesburg, South Africa Energy at Work Projects Full time**Join Our Client as a Customer Service Team Leader** Are you a dynamic leader with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have a track record of effectively managing teams? If so, we want you to be a part of our Customer Service Department as a Customer Service Team Leader. **Role Overview**: As...
-
Client Desirability Analyst-3
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To protect the bank by fulfilling and making informed decisions on Group screening, monitoring and reporting requirements in line with segment risk appetite, thereby mitigating incidence of financial crimes against the business Hello Future FirstRand Screening Services Client Desirability Risk Analyst Welcome to FirstRand and FNB, the home...
-
Debt Collection Team Leader
6 months ago
Johannesburg, South Africa Cartrack Full timeWe have a great opportunity for a season Team Leader to join our Debt Collection department! You would be required to manage the day-to-day operation of the call centre and manage a team of 15 Debt Collections Agents. Experience in both early-stage collection and legal collections would be advantageous. **Responsibilities**: - Performance/ KPI Management -...
-
Operational Team Leader
2 months ago
Johannesburg, Gauteng, South Africa RTT Full timeJob Title: Operational Team LeaderAt RTT, we are seeking an experienced Operational Team Leader to oversee the performance compliance of contracted drivers in assigned stores/clusters. The successful candidate will ensure quality of outputs of functional operations in accordance with client service level agreements, standard operating procedures, and...
-
Team Leader
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Team Leader This role is responsible for the holistic management of the Client Services Departments for the MotoVantage Group across all insurance and non-insurance products. The Customer Services Team Leader position forms a pivotal role with regards to overall service delivery of MotoVantage Operations to clients, dealers and...
-
Team Leader
6 months ago
Johannesburg, South Africa Integrated Global Services (IGS) Full time**About Us** IGS is a specialist in global on-site solutions with extensive shop production capabilities. Our Technology Research Center helps the world’s leading energy, power, and industrial companies solve their most critical surface engineering-related problems, improve coating and welding techniques, and evaluate material performance. **Position...
-
Team Leader
2 months ago
Johannesburg, South Africa MSP Staffing LTD Full timeOur client, a leading organization in the milk processing industry, is seeking a qualified Team Leader to join their team. This role offers an exciting opportunity to manage and supervise various departments, ensuring operational excellence and efficiency. Minimum Requirements: Completed Matric (Grade 12) certification. Bachelor of Technology in Production...
-
Team Leader
4 months ago
Johannesburg, South Africa Smollan Full timeWe are on the lookout for a Team Leader in JHB-Woodmead As a Team Leader, you will be responsible for: - Sales Management - Shelf Health Management - Control Expenses - Execution of Point of Purchase - Administration - Customer Service and Satisfaction - 2-3 years Operations experience in a Field Marketing structure/sales and merchandising experience in a...