Debt Collection Team Leader
6 months ago
We have a great opportunity for a season Team Leader to join our Debt Collection department You would be required to manage the day-to-day operation of the call centre and manage a team of 15 Debt Collections Agents. Experience in both early-stage collection and legal collections would be advantageous.
**Responsibilities**:
- Performance/ KPI Management
- Set targets
- Time Keeping
- Monitor Calls
- Coaching
- QA
- Handle escalated calls
- Application of IR policies and procedures
- Achieve desirable monthly targets
- Provide on the job training
- Generate reports daily, weekly and monthly
- Requirements:
- Completed Matric
- At least 3 years Team Leader Collections experience
- Intermediate Excel Skills
- People management skills’
- Leadership skills
**Education**:
- High School (matric) (preferred)
**Experience**:
- debt collection team leader: 3 years (preferred)
- debt collection: 5 years (preferred)
-
Outbound Collections Team Leader
7 months ago
Johannesburg, South Africa Moladira Skills Full time**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...
-
Outbound Collections Team Leader
6 months ago
Johannesburg, South Africa Moladira Skills Full timeJOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIREDMinimum Matric qualification is mandatory.Tertiary qualification or course in...
-
Debt Collection Team Lead
4 weeks ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeWe are currently seeking a highly skilled Debt Collection Team Lead to join Network Recruitment's team in Sandton, permanently.Below are the key duties and qualifications for this role:Duties:Oversee and manage the debt collection teamManage the monthly invoice process on an ongoing basisEnsure that credit and billing policies are developed, communicated to...
-
Debt Collections Agent
6 months ago
Johannesburg, South Africa Moladira Skills Full timeOur client is currently seeking experienced Debt Collections Agents to join their dynamic team. As a Debt Collections Agent, you will be responsible for contacting customers and businesses to collect overdue payments and negotiate payment arrangements. Your primary goal will be to recover outstanding debts while adhering to company policies and legal...
-
Debt Collections Agent
2 months ago
Johannesburg, South Africa Moladira Skills Full timeJob Title: Debt Collections AgentLocation: Roodepoort, 14th AvenueEmployment Type: 3-Month ContractSalary: R6,000 - R6,500 per monthJob Description:We are seeking a motivated and experienced Debt Collections Agent to join our team on a 3-month contract. The ideal candidate will have a strong background in both inbound and outbound debt collections, with the...
-
Team Leader: Call Centre
2 months ago
Johannesburg, South Africa Ergasia Placements Full timeWe are an established law firm in Johannesburg North, currently seeking an experienced Team Leader to oversee our debt collection team. This position is ideal for a goal-oriented leader with a strong background in debt recovery who can motivate and guide a team to achieve outstanding results. **Responsibilities**: - Lead and manage a team of debt...
-
Debt Collection Agent
4 months ago
Johannesburg, South Africa JoburgJobs.co.za Full timeWe are looking for a reliable and self-driven Debt Collector to join our very new company! Your main duty will be to contact debtors of our clients and arrange for the payment of the debt. You will be responsible for contacting debtors and negotiating payments.You will be the main person responsible for recovering the money owed in as little time as...
-
Debt Collection Specialist
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking an experienced Debt Collection Specialist who has worked at one of the TOP banks in South Africa on credit card collections.The portfolio consists solely of credit cards, requiring a deep understanding of the full collections process. Responsibilities include:Capturing client information on our system and documenting calls with debtors to...
-
Debt Collections Agent
6 months ago
Johannesburg, South Africa JoburgJobs.co.za Full timeWe are looking for a reliable and self-driven Debt Collector to join our very new company! Your main duty will be to contact debtors of our clients and arrange for the payment of the debt. You will be responsible for contacting debtors and negotiating payments. You will be the main person responsible for recovering the money owed in as little time as...
-
Debt Collection Agent
6 months ago
Johannesburg, South Africa Afrizan People Intelligence (PTY) LTD Full time**JOB ROLE** To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National Credit Act (“NCA”) and the Company policies and procedures. **QUALIFICATIONS & EXPERIENCE...
-
Debt Collections Agent
2 months ago
Johannesburg, South Africa Moladira Skills Full time**Job Title**: Debt Collections Agent **Location**: Roodepoort, 14th Avenue **Employment Type**: 3-Month Contract **Salary**: R6,000 - R6,500 per month **Key Responsibilities**: - Handle inbound and outbound collection calls in a professional manner. - Manage a portfolio of delinquent accounts, negotiating repayment terms. - Ensure adherence to company...
-
Debt Collection Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Dis-Chem Pharmacies Full timeDis-Chem Pharmacies is a leading pharmacy retailer in South Africa, offering a wide range of healthcare products and services. We are seeking an experienced Debt Collection Specialist to join our team.Job SummaryWe are looking for a skilled and motivated individual to manage our debt collection process. The successful candidate will be responsible for...
-
Debt Collection Clerk
3 days ago
Johannesburg, Gauteng, South Africa Salix Recruitment Full timeSalix Recruitment is seeking a skilled Creditors Clerk to join our client's team in Spartan. This is a challenging and rewarding role that involves managing debt collection processes, maintaining accurate records, and providing excellent customer service.About the RoleThe successful candidate will work closely with the Financial Manager to develop and...
-
Debt Collections Specialist
2 months ago
Johannesburg, Gauteng, South Africa Tower Group Full timeJob Summary:Tower Group is seeking a skilled Debt Collections Specialist to join our team. As a Debt Collections Specialist, you will be responsible for managing debtors effectively through sound credit management principles, ensuring a high level of customer satisfaction while meeting business objectives.Key Responsibilities:• Receive and analyze customer...
-
Debt Collection Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Mafadi Property Services Full timeJob Title: Debt Collection SpecialistMafadi Property Services is seeking a highly skilled Debt Collection Specialist to join our finance team. As a key member of the team, you will be responsible for managing property-related creditors efficiently and ensuring the smooth operation of payment and reconciliation processes.About the Role:Process and pay...
-
QA Agent
6 months ago
Johannesburg, South Africa Cartrack Full timeAn exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (Debt collection) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative requirements. This is...
-
Debt Collection Specialist
1 month ago
Johannesburg, Gauteng, South Africa IntelliStaff Full timeJob Description:A meticulous and detail-oriented Debtors Administrator is needed to join IntelliStaff's finance team. This role is focused on managing and monitoring outstanding debts, ensuring timely collections and maintaining healthy cash flow.
-
Debt Collection Agent Constantia Kloof
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full timeDebt Collection Agent - Constantia Kloof Sales / Marketing / Communications JHB West, Johannesburg - Gauteng SARS Debt Collection Agent R4 400p/m + Comm Constantia Kloof Purpose This company is appointed to the panel of the South African Revenue Services as its third-party debt collection and revenue recovery agent. This means that the company has to...
-
Debt Collection Agent
6 months ago
Johannesburg, South Africa Affirmative Portfolios Full time**Sales / Marketing / Communications** **JHB West, Johannesburg - Gauteng** ***: **SARS Debt Collection Agent - R4 400p/m + Comm** **Constantia Kloof** **Purpose** This company is appointed to the panel of the South African Revenue Services as its third-party debt collection and revenue recovery agent. This means that the company has to source new,...
-
Debt Collection Agent
7 months ago
Johannesburg, South Africa Affirmative Portfolios Full time**Call Centre** **JHB West** ***: **SARS Debt Collection Agent - R4 400p/m + Comm** **Constantia Kloof** **Purpose** This company is appointed to the panel of the South African Revenue Services as its third-party debt collection and revenue recovery agent. This means that the company has to source new, qualified and experienced debt collection agents for...