Client Desirability Team Leader-1

6 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

To lead and supervise a team of client desirability analysts in order to ensure they achieve productivity, quality and control targets for Group screening, monitoring and reporting requirements in line with Segment risk appetite

Hello Future Client Desirability Team Lead

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

- Drive a compliance risk management programme at a segment level across multiple business units.
- Build sound relationships based on trust and openness.
- Leverage processes, data, and technologies to meet business needs, understand business risk and constantly improve programme maturity.
- Produce consistently high-quality outputs within agreed deadlines.
- Possess a relevant NQF5-7 qualification, such as banking, law, commerce, or risk.
- Have five to seven years of banking experience, with one to two of those years ideally spent in management.
- Have a solid background in AML, products, and customers, along with good investigative abilities.
- Have a solid background in project management, strategic problem solving, and administration.
- Have strong people skills managing a large, diverse team.

You will have access to:

- Opportunities to network and collaborate.
- Exposure in project management in systems build and development.
- Diverse products and services, and exposure to multiple stakeholders.
- Opportunities to innovate and drive data driven platform solutions.

We can be a match if you are:

- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Job Details

Application Closing Date

07/02/24



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