Client Desirability Operations Manager
5 months ago
Job Description
Hello Future Client Desirability Operations Manager
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who has experience in:
Planning and managing the Client Desirability operations and implement the execution strategy of Group screening, monitoring and reporting requirements in-line with segment risk appetite.
Key Responsibilities:
- Demonstrate leadership behavior through personal involvement, commitment and dedication in support of organisational values.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Manage quality outcomes in line with Group and Segment risk appetite.
- Plan, manage and forecast business outputs.
- Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
- Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Ensure implementation of relevant policies, governance and practice standards across the business
- Maintain expert knowledge on relevant legislative amendments, industry best practices and business internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by the business.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Contribute towards defining the portfolio level and overall client desirability strategy.
- Plan, manage and forecast client desirability capacity and quality requirements for the Group.
- Determine feasibility and influence priority of projects i.e., capability automation, quality enhancement, process improvement, etc.
- Maintain optimum efficiencies regarding staff numbers and associated resources by setting budget requirements in accordance with the business plan and monitor compliance.
- Translate clident esirability strategies into actionable goals and track progress through specific performance measures and control systems.
- Understand, deliver and report on the values and strategic intent of various projects and initiatives to make informed decisions.
- Ensure effective execution against relevant projects/ initiatives.
- Develop and implement differentiated service models for client segments.
- Continuously drive and adhere to desired quality, standards and procedures to inform decision making in line with Group and Segment risk appetite.
- Ensure the development, alignment and implementation of end-to-end processes, leading to operational optimisation and alignment to platform.
- Compile, manage and administer training in accordance with client desirability process and procedures including functional training
Job Details
Application Closing Date
02/05/24
-
Client Desirability Operations Manager
5 months ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: **purpose**: - To plan and manage the Client Desirability operations and implement the execution strategy of Group screening, monitoring, and reporting requirements in-line with segment risk appetite**experience and qualifications**: - Relevant Degree: in Business Management/ Financial...
-
Client Desirability Analyst
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To protect the bank by fulfilling and making informed decisions on Group screening, monitoring and reporting requirements in line with segment risk appetite, thereby mitigating incidence of financial crimes against the business - Build working relationships across teams and functional lines to enhance work delivery, collaboration and...
-
Client Desirability Analyst
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Desirability Analyst Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...
-
Client Desirability Analyst
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To protect the bank by fulfilling and making informed decisions on Group screening, monitoring and reporting requirements in line with segment risk appetite, thereby mitigating incidence of financial crimes against the business Hello Future FirstRand Screening Services Client Desirability Risk Analyst Welcome to FirstRand and FNB, the home...
-
Client Desirability Risk Management Head
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To manage and participate in the Client Desirability Risk Management team conducting bespoke reviews on clients that may expose FirstRand to financial crime risks including regulatory, legal and reputational risks and via the delegated mandate make decisions on whether a banker-client relationship should be entered into or maintained with...
-
Client Desirability Analyst
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To analyse customer and payment information to identify potential suspicious payments and comply to Group screening, monitoring and reporting requirements with a focus on determination of overall client desirability in-line with segment risk appetite - Provide an administration service that meet time and quality standards and, includes...
-
Client Desirability Team Leader
5 months ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To lead and supervise a team of Client Desirability Analysts in order to ensure they achieve productivity, quality and control targets for Group...
-
Client Desirability Analyst-1
2 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To analyse customer and payment information to identify potential suspicious payments and comply to Group screening, monitoring and reporting requirements with a focus on determination of overall client desirability in-line with segment risk appetite Hello Future FirstRand Screening Services Client Desirability Risk Analyst D Welcome to...
-
Client Desirability Analyst
2 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To analyse customer and payment information to identify potential suspicious payments and comply to Group screening, monitoring and reporting requirements with a focus on determination of overall client desirability in-line with segment risk appetite Hello Future FirstRand Screening Services Client Desirability Risk Analyst D Welcome to...
-
Client Desirability Analyst I
5 months ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To analyse customer and payment information to identify potential suspicious payments and comply to Group screening, monitoring and reporting...
-
Client Desirability Analyst-3
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To protect the bank by fulfilling and making informed decisions on Group screening, monitoring and reporting requirements in line with segment risk appetite, thereby mitigating incidence of financial crimes against the business Hello Future FirstRand Screening Services Client Desirability Risk Analyst Welcome to FirstRand and FNB, the home...
-
Client Desirability Team Leader
2 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To lead and supervise a team of client desirability analysts in order to ensure they achieve productivity, quality and control targets for Group screening, monitoring and reporting requirements in line with Segment risk appetite. Hello Future Screening Services Team Leader Welcome to FNB, the home of the #changeables. We design for the...
-
Client Desirability Team Leader-1
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To lead and supervise a team of client desirability analysts in order to ensure they achieve productivity, quality and control targets for Group screening, monitoring and reporting requirements in line with Segment risk appetite Hello Future Client Desirability Team Lead Welcome to FNB, the home of the #changeables. We design for the...
-
Client Desirability Team Leader-2
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To lead and supervise a team of client desirability analysts in order to ensure they achieve productivity, quality and control targets for Group screening, monitoring and reporting requirements in line with Segment risk appetite Hello Future Client DesirabilityTeam Lead Welcome to FNB, the home of the #changeables. We design for the...
-
Client Desirability Analyst
5 months ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To protect the bank by fulfilling and making informed decisions on Group screening, monitoring and reporting requirements in-line with segment...
-
Client Desirability Analyst C
5 months ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To protect the bank by fulfilling and making informed decisions on Group screening, monitoring and reporting requirements in-line with segment...
-
Operations Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Farm Manager SA Full timeJob Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at Farm Manager SA. The successful candidate will be responsible for managing all aspects of our operations, including logistics, supply chain management, and customer service.Key Responsibilities:Develop and implement business strategies to drive growth and...
-
Operations Manager
5 months ago
Johannesburg, South Africa Careforce Medical Recruitment Full timeOur client, a managed care organisation based in Pretoria is looking for an Operations Manager. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. Position: Operations Manager Reporting to: Life Business Executive Grade: D5 Hours: 8 Hours per day, 40...
-
Treasury Operations Manager
1 week ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking a highly skilled Treasury Operations Manager to oversee and optimize all Treasury and Trading activities in alignment with our clients' organizational objectives and regulatory requirements.Key Responsibilities:Ensure compliance with Head Office Treasury guidelines, ALCO, Credit, and Executive Management directives, adhering to...
-
Treasury Operations Manager
5 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking a highly skilled Treasury Operations Manager to oversee and optimize all Treasury and Trading activities in alignment with our clients' organizational objectives and regulatory requirements.Key Responsibilities:Ensure compliance with Head Office Treasury guidelines, ALCO, Credit, and Executive Management directives, adhering to...
