Front of House Food
6 months ago
**Job ID**: 66799**Date Posted**: Posted 2 hours ago**Location**: Somerset West, Cape Town**Job Title**: FRONT OF HOUSE FOOD & SERVICE MANAGER - SOMERSET WEST - WESTERN CAPE
**Specific duties include, but is not limited to the following**:
Stock Control:
- Conduct weekly and monthly stock counts.
- Ordering of stock (to be signed off by Village Manager) - liaise with Admin
Officer and execute follow up and delivery.
- Daily receipt and updating of stock counts.
Meal and Refreshment Service:
- Manage the full meal and refreshment service with assistance from waiters in
both the clubhouse and healthcare.
- All meal bookings
- Placements of residents in clubhouse
- Ad hoc drinks service (i.e., cocktails on special occasions).
- Provide a full wine service during lunches.
- Manage the afternoon tea and cake service in the dining room.
Bar Service:
- Work as barman at the bar in dining room on allocated evenings
- Daily, weekly, and monthly stock takes (with Ops Manager) on refreshments
and glassware.
- Daily cash up
Set Up for Mealtime and Service:
- Check on setting of tables, cleanliness of cutlery, crockery, and glassware on
all tables. Report anomalies to Village Manager and Hospitality & Training
Manager
- Ensure all tables has bowl of ice as requested.
- Meet and greet residents.
- Take complaints and compliments and pass on to the Food Service Manager
Coffee Shop:
- Coordinate and manage the service from Waiters at the coffee shop.
- Manage stock in the coffee shop.
- Billing of all orders in coffee shop
- Daily cash ups according to procedure
Events:
- Assist the Village Manager with the set up for events in the dining room (i.e
themed and special lunches).
- Meet and greet residents attending the function.
- Assist with the cleaning after the function and ensure the decor is safely.
Clubhouse Area:
- Open umbrellas on the patio when the weather is good, and fold down at the end of the day.
- Assist with the preparation and clearing away for events in the activity centre.
- Ensure that all games equipment is accounted for and stored correctly.
Daily Checks:
- Do daily checks on all equipment and lights in the clubhouse area and report
inconsistencies to the Village Manager or Maintenance Manager.
- Switch on TV and play music during mealtimes.
- Switch lights on in the morning
- Switch on air condition and ensure it is set at the right temperature.
- Report any housekeeping anomalies to the Estate/Maintenance Manager
Staff Management (waiters - clubhouse and healthcare):
- Shifts and rostering of all Waiters.
- Arrange for replacement of waiters.
- Signing off on all Waiter hours every month (clocking’s)
- Handling of customer complaints as reported by the Waiters
**Qualifications**:
- Senior certificate and tertiary qualification in hospitality advantageous
- Proven experience in the hospitality industry and/or similar environment
- Knowledge of serving etiquette and basic wine knowledge
- Basic admin knowledge
- Proven organisational and admin skills.
- Excellent communication skills, computer literate, customer service
orientation, responsible, accountable, and dedicated
- Previous leadership position advantageous
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
- Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work
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