Senior Manager Service Operations: Southern Africa

5 months ago


Durban, South Africa SRG Recruitment Full time

Overview

(Area:) Durban

(Salary:) Market Related

(Ref: AG)

Our client seeks to appoint a suitably experienced and qualified Senior Manager, Service Operations who will be responsible for all aspects of the Service business across Southern Africa. This role supports the Head of Sub-region (IMEA) in building and maintaining an effective, efficient and profitable service business in South/Southern Africa and is part of the company’s management team.

Essential requirements for the position include solid, relevant technical knowledge and understanding of Industrial equipment, experience of management within a Service environment, experience of Health and Safety practices and regulations as well as business management and understanding of revenue and profitability drivers. Must have a proven track record in a leadership position, managing a wide range of staff, with differing skills and experience, strong communication and analytical skills and exposure to differing pricing models in tenders, dealing with both Private and State-owned entities and experience of best-practice controls and processes in a Service environment.

Must have a relevant Trade Qualification and/or relevant university degree or MBA, as well as a current driver’s license.



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