Network & IT Support Field Technician, Durban (Kzn)
4 months ago
Service Systems is a consumer service management & rating platform that offers wireless IoT technology solutions for Customer Service Feedback & surveys, as well as Retail and Ticket-Based Queue Management Systems. We offer real-time data on customer service & satisfaction levels, staff performance, and general operational & analytical feedback.
Our cloud-based big data and retail analytics solutions give management the ongoing ability to benchmark staff and overall service performance, as well as implementing real-time in-store market research.
**Requirements**:
- Valid unendorsed South African drivers licence and own reliable transport;
- Clear criminal record;
- Ability to work unsupervised;
- Ability to embark on trips that cover KwaZulu Natal (and other provinces and Southern African countries when required) for up to two weeks at a time;
- Valid passport and ability to travel to Southern African countries including Mozambique, Swaziland and Lesotho if and when required.
- Honest and reliable, with a clear sense of responsibility and accountability;
- Excellent communication skills;
- Technical acumen including computer support as well as computer and IOT network maintenance and support;
- Ability to troubleshoot problems and resolve problems experienced on site, while in constant communication with the back office for support;
- Willingness to put in extra time if and when required;
- Computer literate in Google Workspace, as well as call-out / site visit inspection software for reporting purposes.
Pay: R15 000,00 - R18 000,00 per month
Application Question(s):
- Do you have your own reliable transport to use for business purposes?
**Education**:
- High School (matric) (required)
Willingness to travel:
- 25% (required)
Application Deadline: 2024/09/30
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