Food and Beverage Supervisor

5 days ago


Cape Town, South Africa Pepperclub Hotel Full time

The Pepperclub Hotel is seeking an energetic, skilled & experienced F&B Supervisor who in conjunction with the F&B Manager, will be responsible for the day-to-day operation of all F&B outlets, ensuring a smooth and efficient operation of all food and beverage standards, polices and procedures.

**JOB SPECIFICATIONS**:

- Preferable Grade 12 and/or Hotel qualification
- Must have at least 4 years hotel experience in medium to large 4* or 5* Hotel
- Must be Computer literate with full working knowledge of Microsoft Office, POS, Micros and Opera (none negotiable)
- Ability to write reports, business correspondence, and procedure manuals
- Proven ability to effectively build and foster a team environment
- Ability to make decisions and work proactively in a fast-paced environment
- Client centric
- Very well organized with attention to detail
- Able to work shifts and Public holidays

**JOB DESCRIPTION**:

- Food and beverage service in Restaurant and Banqueting
- To maximise any opportunities for increasing the revenue at all F&B outlets
- Monitor the quality and consistency of all food served from the Kitchen
- Manage everyday operations
- Supervise employee activities to conform to established standards and policies
- Ensure consistency in services and products offered
- Identify and rectify operational, financial and employee issues
- Coordinate with Restaurant Managers to ensure compliance with established procedures
- Ensure employees follow operational practices, hygiene rules, and quality standards.
- Manage F&B store operations to ensure excellent service in economic and profitable manner.
- Initiate the development methods for high quality food and drink preparation process.
- Respond to guest enquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines
- Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements
- Operate POS system and take payment for guest accounts

**Job Types**: Full-time, Temporary
Contract length: 6 months

Expected Start Date: 2024/12/01



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