Food & Beverage Supervisor (Banqueting)
3 months ago
**Responsibilities**:
- Oversee daily operations of food and beverage services in banqueting.
- Ensure compliance with health and safety regulations.
- Manage inventory and order supplies as needed.
- Train and mentor staff to maintain high service standards.
- Handle customer inquiries and complaints professionally.
- Coordinate with kitchen staff to ensure timely service.
- Implement strategies to improve service quality and profitability.
- Monitor staff performance and provide feedback.
- Ensure cleanliness and organization of service areas.
- Prepare reports on sales and operational performance.
- Assist in menu planning and development.
- Conduct regular staff meetings to communicate updates and expectations.
- Maintain a positive and productive work environment.
- Ensure accurate billing and cash handling procedures.
- Collaborate with management to achieve business goals.
**Requirements**:
- Proven experience as a Food and Beverage Supervisor or similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- In-depth knowledge of food and beverage operations.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Attention to detail and organizational skills.
- Ability to handle customer complaints and inquiries professionally.
- Knowledge of health and safety regulations.
- Proficiency in inventory management.
- Flexibility to work various shifts, including weekends and holidays.
- Basic financial and budgeting skills.
- Ability to train and mentor staff effectively.
- High school diploma or equivalent; degree in hospitality management is a plus.
- Proficiency in using point-of-sale (POS) systems.
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