Manager

4 months ago


Polokwane, South Africa Cofi Polokwane Full time

**Outputs**:
**Operations**:

- Be responsible for the overall business performance of the restaurant
- Coordinate all functions to ensure efficient operation
- Maintain strict control over food quality
- Manage stock/inventory
- Ensure that the PoS (point of sale) is updated accurately and timeously daily
- Provide the required reports as per management instruction - coordinate the complete operation of the restaurant
- Analyse and plan restaurant sales levels and profitability with Management
- Set purchase budgets as agreed upon with Management
- Organise and coordinate marketing activities such as promotional events
- Work closely with the chefs to determine weekly cooking plan that then translates into stock purchase plan
- Manage the weekly shopping of the restaurant

**Staff**:

- Plan rosters for staff
- Onboard new staff together with HR manager
- Recruit, train and motivate staff with guidance of HR Manager
- Manage payroll, leave and discipline of staff with guidance of HR Manager
- Drive employee wellness and manage employee performance
- Lead team in a professional manner that drives company culture and values

**Customer Service**:

- Practice and enforce “the customer is always right” attitude
- Investigate and resolve complaints regarding food quality and service, prompt response must be given to customer queries and complaints

Pay: R7,500.00 - R15,000.00 per month



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