Operations Manager

3 months ago

Polokwane, South Africa Servest Careers Full time

**Job Context**:
Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Operations Manager position reporting to the Branch Manager to be based in Polokwane. The position is for their Cleaning Division.

**Minimum Requirements**: Grade 12 / Clear criminal record 3 to 5 years’ experience in the cleaning industry Clear criminal record / Valid drivers license / Own reliable vehicle; A qualification in Operations/Business Management; MS Office proficient (Outlook / Word / Excel) Good interpersonal skills / A good communicator / Excellent leading and supervising skills The ability to impact positively on productivity through effective team participation and to guide the team on addressing on-going customer service improvement and sound administration procedures. Management of human resources including recruitment, training, coaching, performance management, Staff Welfare and Health and Safety;
**Duties & Responsibilities**: CSI - Customer Service Intelligence Develop and maintain systems to ensure client service level agreement adhered to at all times. Ensure efficient Customer Service Intelligence, that is accurate, real time and valuable information, is provided to the clients. Develop and maintain relationship with client contact person and accounts person. Establish and monitor a cleaning plan for each building in accordance with the service level agreements. Conduct site visits of allocated sites and report on activities, results and recommendations. Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment. Manage the entire start up process of all new contracts to include staff recruitment, induction, work schedules etc. Control and management of Company assets and full knowledge of insurance requirements related thereto. Manage area performance against agreed targets and budgets, and within policies and standards. Manage direct expenses and overheads, and all factors affecting the profitable performance of the area. Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts. Manage all staff reporting to this position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities. Manage Industrial relations in area; Manage staff scheduling to include monitoring of time and attendance, leave schedules, overtime etc. Implement cleaner work schedules and evaluate and manage performance. Adhere to company policy and procedures and Servest Group values.

  • Operations Manager

    2 months ago

    Polokwane, South Africa HotelJobs.co.za Full time

    **Join Our Team as an Operations Manager** Are you a strategic thinker with a passion for efficiency and team leadership? Our organization is looking for a driven and experienced **Operations Manager** to oversee daily operations, streamline processes, and support our team in delivering exceptional service. If you have a strong background in operational...

  • Operations Manager

    3 months ago

    Polokwane, South Africa HotelJobs.co.za Full time

    We are seeking an Operations Manager to oversee the overall management of hotel operations, ensuring the highest levels of guest satisfaction and operational efficiency. This role requires strong leadership skills, a deep understanding of hotel management, and the ability to manage multiple departments simultaneously. The Operations Manager will oversee...

  • Operations Manager

    2 months ago

    Polokwane, South Africa HotelJobs.co.za Full time

    **Job Title**: Operations Manager **Location**: 5-Star Lodge/Hotel, Limpopo **Type**: Full-time **About Us**: Our luxury 5-star lodge, set in the breathtaking landscapes of Limpopo, offers an unforgettable guest experience that combines exceptional service with the beauty of nature. We are currently seeking a highly experienced **Operations Manager** to...

  • Operations Manager

    3 months ago

    Polokwane, South Africa HotelJobs.co.za Full time

    We are seeking an experienced Operations Manager to oversee hotel operations, ensuring exceptional guest satisfaction and operational efficiency. This role requires strong leadership and the ability to manage multiple departments. The Operations Manager will ensure compliance with policies, deliver a 5-star guest experience, and promptly address issues...

  • Operations Manager

    6 months ago

    Polokwane, South Africa HotelJobs.co.za Full time

    **Responsibilities**: - Manage the day-to-day operations of the properties, ensuring adherence to company standards and practices. - Implement and maintain high standards of service and product initiatives across all properties. - Plan and manage lodge operations effectively, including staffing, inventory management, and guest services. - Drive the broader...

  • Operations Manager

    6 months ago

    Polokwane, South Africa HotelJobs.co.za Full time

    5 years minimum experience in HOTEL OPERATIONS in a GENERAL MANAGEMENT position at 5 star Game Lodges. - Matric - Good command of the English language - Friendly person with a strong personality that can think on their feet - Well-spoken and presentable individual - Strong leader who has been in charge of employees before - Formal hospitality degree/diploma...

  • Operations Manager

    4 weeks ago

    Polokwane, South Africa HotelJobs.co.za Full time

    **Hotel Operations Manager** Ultra Luxury 5* Hotel Limpopo **Job Specifications & Requirements**: 5 years experience in an Operations Management position in a Ultra Luxury 4/5 Star Hotel. Fine Dining experience. Wedding and banqueting experience. Management of all Hotel departments. - Exceptional skills in staff and guest relations - Ability to...

  • Operations Manager

    7 months ago

    Polokwane, South Africa A-Z Business Professionals Full time

    Operations Manager Minimum of 3 years experience as a Duty Manager, and as an Operations Management position in a 4/5 Star Hotel. Should be experienced within all different areas of a Hotel. Polite, friendly person with a strong personality that can think on their feet. Well spoken and well presented individual. strong leader who have been in charge of...

  • Operations Manager

    6 months ago

    Polokwane, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Operations Manager** **Luxury Hotel - Polokwane** **Requirements**: - A relevant tertiary qualification in either Management or Hospitality (Highly Beneficial) - Minimum of 3 years’ experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel -...

  • Operations Manager

    7 months ago

    Polokwane, South Africa HotelJobs.co.za Full time

    **Salary: Negotiable - Depending on experience** - Minimum of 3 years’ experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel - Should be experienced within all different areas of a Hotel - Polite, friendly person with a strong personality that can think on their feet - Well spoken...

  • Operations Manager

    4 weeks ago

    Polokwane, Limpopo, South Africa Cape Union Mart Full time

    Job Title: Operations ManagerWe are seeking a highly skilled Operations Manager to join our team at Cape Union Mart in Polokwane, Limpopo.About the Role:Assist in managing all aspects of the store, ensuring optimal performance and efficiency.Maximize turnover and profit by implementing effective sales strategies.Maintain a secure environment by minimizing...

  • Senior Operations Manager

    2 weeks ago

    Polokwane, Limpopo, South Africa Revtech Global (Pty) Ltd Full time

    Job Summary:Revtech Global (Pty) Ltd is seeking an experienced Senior Operations Manager to lead our regional operations in Polokwane, North West & Bloemfontein. The ideal candidate will have a Post Graduate Diploma or a Degree and at least 5 years of experience in managing multiple branches.About the Role:This is a senior leadership position that requires...

  • Lodge Operations Manager

    3 weeks ago

    Polokwane, Limpopo, South Africa Bright Placements Full time

    Job Title: Lodge Operations ManagerAbout Us:Bright Placements is seeking a highly skilled and experienced lodge operations manager to join our team.Job Summary:We are looking for a results-driven lodge operations manager to oversee the day-to-day activities of our lodge, ensuring exceptional guest service, high-quality standards, and operational...

  • Financial Operations Manager

    2 weeks ago

    Polokwane, Limpopo, South Africa Network Recruitment Full time

    Job Title: Financial Operations ManagerCompany Overview:Network Recruitment is seeking an experienced Financial Operations Manager to join their team near Polokwane, South Africa. This role will involve overseeing financial operations, ensuring the company's financial stability, and driving growth.Key Responsibilities:Conduct thorough analysis to make...

  • Fleet Operations Manager

    4 weeks ago

    Polokwane, Limpopo, South Africa The Coca-Cola Company Full time

    Job Title: Fleet Operations ManagerAbout the Role:We are seeking a highly motivated and organized Fleet Operations Manager to join our team. As a key member of our logistics department, you will be responsible for managing the day-to-day operations of our fleet.Key Responsibilities:Oversee the maintenance and upkeep of company vehiclesDevelop and implement...

  • Senior Operations Manager

    7 days ago

    Polokwane, Limpopo, South Africa DPT Recruitment Full time

    Senior Operations ManagerWe are looking for a highly skilled Senior Operations Manager to join our team at DPT Recruitment. In this role, you will lead water management initiatives, coordinate operations and maintenance, and ensure compliance with regulatory requirements.Key Responsibilities:Lead budgeting processes and monitor budget utilization.Optimize...

  • Executive Operations Manager

    2 months ago

    Polokwane, Limpopo, South Africa TalentLink Full time

    About TalentLinkTalentLink is a leading provider of hospitality management solutions. We are seeking an exceptional Executive Operations Manager to join our team.Key ResponsibilitiesOversee and manage all aspects of lodge/resort operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.Ensure...

  • Hotel Operations Manager

    7 months ago

    Polokwane, South Africa HotelJobs.co.za Full time

    Location: Polokwane (Live-Out) **Salary: Negotiable - Depending on experience** - Minimum of 3 years’ experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel - Should be experienced within all different areas of a Hotel - Polite, friendly person with a strong personality that can...

  • Lodge Operations Manager

    2 months ago

    Polokwane, Limpopo, South Africa Bright Placements Full time

    About the Role:The Lodge Resident Manager will be responsible for overseeing the daily operations of the lodge, ensuring exceptional guest service and staff performance. This role requires strong leadership skills, a passion for hospitality, and a commitment to sustainability and wildlife conservation.Key Responsibilities:Operational Management: Oversee all...

  • Construction Operations Manager

    3 weeks ago

    Polokwane, Limpopo, South Africa Carlysle Human Capital Full time

    At Carlysle Human Capital, we are seeking a highly skilled Construction Operations Manager to lead our site activities and drive progress in the mining industry.About the RoleThis is an exceptional opportunity for a seasoned professional to take on a leadership position and make a lasting impact on our projects. As a Construction Operations Manager, you will...