Inbound Customer Care Consultant

**Reporting to**: Operations Manager **Job Purpose**: To manage collections, productivity and administrative performance of the Customer Care Consultants to ensure TFC objectives are achieved. To ensure delivery of world class customer services on every interaction in 1 touch. **Direct Reports**:Customer Care Consultants **Location**: Woodstock, Cape...

**Experience required** Must be credit and criminal clear. Able to work long hours and public holidays. Must be able to speak German. Grade 12 required 1 year of Customer service experience. **Duties and responsiblities** Answering inbound calls. Upselling to customers. **Job Types**: Full-time, Permanent **Salary**: R20 000,00 per month

Job Description: As a Call Centre Inbound Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries,...

**Inbound Customer Service Agent Woodstock Cape Town** Our client is looking for an Inbound Call Centre Agent / Customer Service Agent with Insurance solution experience of 2 years+. Receiving leads and closing of deals. Experience as a Sales Agent compulsory. **Salary up to R 15000 plus commission.** **Working different shifts on rotation basis including...

A global InsureTech business is looking for Client Experience Consultants. If you are keen to work with international clients and learn about insurance, we want to hear from you. You would be responsible for calling leads and closing the sale, therefore you should feel comfortable speaking over the phone and building relationships with clients. This is a...

**Reporting to: Operations Executive** **Job Purpose**: To lead and cultivate a strong client and customer relationship by developing strategic action plans, fostering growth through improved recoveries, regular and accurate reporting, and regular interactions with internal and external stakeholders to optimize recovery profits. Ensure compliance with...

**Reporting to**: Operations Manager: Customer Services & Process Recoveries **Job Purpose**: To manage the day-to-day activities of the team members, driving daily targets and expectations as well as coaching and guiding the customer service consultants to achieve a 1 touch resolution on all queries, request and complaints received either telephonically or...

**Duties** Maintain exceptional customer service. Responding to incoming calls. Dealing with shift placements. **Requirements**: Grade 12 Tertiary qualification (advantageous) Experience in Health care recruitment Criminal Clear Experience with recruitment within the medical field. Pays attention to detail. **Salary**: R19 000,00 per month

Responsible for assisting the branch manager to set branch Collection targets, by actioning company procedures and instructions for collections, and following up on collections of customer loan instalments. **Job Type**: Permanent Ability to commute/relocate: - Woodstock, Western Cape: Reliably commute or planning to relocate before starting work...

**Our client, is dedicated to providing exceptional mobile network service and innovative solutions.** As a Call Centre Sales Consultant, you will be the first point of contact for potential and existing customers. **Key Responsibilities**: Make outbound calls to potential customers to promote and sell mobile network products. Understand customer needs and...

An exciting opportunity is available for a Junior Tax Consultant at our reputable Accounting and Tax client that is based in Cape Town. **Purpose of the job**: The primary task would be to provide the full tax function to a portfolio of individual and corporate tax clients; whilst working closely with (and under supervision of) a Senior Tax Consultant. The...

**Location**: Hair Touch Beauty Salon **Position**: Nail Technician (2+ years of experience) **Type**: Full-time / Part-time **Ethnicity**: Coloured / White **About Us**: At **Hair Touch Beauty Salon**, we believe in transforming beauty into confidence. We offer a variety of services for men, women, and kids, including hairstyling, barbering, and...

Position Purpose Providing Customer Experience and is responsible for assisting customers’ needs. Through their engagements with the customer, they will need to build trust and connection and resolve requests with acknowledgement and care. Growing and maintaining knowledge and understanding of the customer journey and their emotional reactions....

Herewith an outline of this role: **Organising and controlling customer base** - Analyse Qlikview reports daily or weekly as required - Submit weekly/monthly customer analysis and sales reports - Prepare and schedule customer visits according relevant statistics (i.e. Category and customer account data and history) - Call on existing and potential clients -...

We are a long standing international BPO based in Woodstock, and we are recruiting! We are looking for consultants to join our aggressively growing team. Consultants must have the following language set: Swedish, Finnish and German Agents are required to facilitate, assist and ensure we attain performance levels required to turn our campaigns into...

We are a long standing international BPO based in Woodstock, and we are recruiting! We are looking for consultants to join our aggressively growing team. Consultants must have the following language set: Swedish, Finnish and German Agents are required to facilitate, assist and ensure we attain performance levels required to turn our campaigns into...

My client in Woodstock is currently looking for a Sales Coordinator to start immediately. - **Tasks**:_ - Convert inbound quote requests into sales - Problem solve client issues to convert and retain clients - Lead by example in excellent customer service and support - Support and coach staff - Perform site inspections - SOP design and improvement - Work...

A dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for an Operations Sales Team Lead to manage a team or teams of E-commerce Call Centre Sales Agents (Inbound and Outbound). The successful Operations Sales Team Leader will be an inspiring and dynamic professional with 3-5 years of sales team management...

To deliver personalized solutions that inspire a passion for travel, with the goal to make lasting impressions on a hospitality customer base at every interaction. First point of contact to customers in the US and Canada, taking inbound calls and engaging directly with guests as a specialist in sales and reservations. **Essential Skills required which is...

An exciting, longstanding, honest and aggressively growing contact center just outside of the CBD is now recruiting! We are looking for UK Outbound Sales Experienced Consultants, as we currently are not able to service all our clients! Agents are required to facilitate, assist and ensure we attain performance levels required to turn our campaigns into...