Customer Care Consultant

**Reporting to**: Operations Manager **Job Purpose**: To manage collections, productivity and administrative performance of the Customer Care Consultants to ensure TFC objectives are achieved. To ensure delivery of world class customer services on every interaction in 1 touch. **Direct Reports**:Customer Care Consultants **Location**: Woodstock, Cape...

**Reporting to**: Customer Care Team Manager **Location**: Woodstock, Cape Town **Key Performance Areas** Under the management / direction of the Team Manager, the **Customer Care Consultant** will have the following responsibilities (including but not limited to): - Demonstrates an understanding of, and adherence to the daily, weekly and monthly...

**Reporting to: Operations Executive** **Job Purpose**: To lead and cultivate a strong client and customer relationship by developing strategic action plans, fostering growth through improved recoveries, regular and accurate reporting, and regular interactions with internal and external stakeholders to optimize recovery profits. Ensure compliance with...

A global InsureTech business is looking for Client Experience Consultants. If you are keen to work with international clients and learn about insurance, we want to hear from you. You would be responsible for calling leads and closing the sale, therefore you should feel comfortable speaking over the phone and building relationships with clients. This is a...

**Duties** Maintain exceptional customer service. Responding to incoming calls. Dealing with shift placements. **Requirements**: Grade 12 Tertiary qualification (advantageous) Experience in Health care recruitment Criminal Clear Experience with recruitment within the medical field. Pays attention to detail. **Salary**: R19 000,00 per month

Responsible for assisting the branch manager to set branch Collection targets, by actioning company procedures and instructions for collections, and following up on collections of customer loan instalments. **Job Type**: Permanent Ability to commute/relocate: - Woodstock, Western Cape: Reliably commute or planning to relocate before starting work...

**Our client, is dedicated to providing exceptional mobile network service and innovative solutions.** As a Call Centre Sales Consultant, you will be the first point of contact for potential and existing customers. **Key Responsibilities**: Make outbound calls to potential customers to promote and sell mobile network products. Understand customer needs and...

**Reporting to**: Operations Manager: Customer Services & Process Recoveries **Job Purpose**: To manage the day-to-day activities of the team members, driving daily targets and expectations as well as coaching and guiding the customer service consultants to achieve a 1 touch resolution on all queries, request and complaints received either telephonically or...

Job Description: As a Call Centre Inbound Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries,...

An exciting opportunity is available for a Junior Tax Consultant at our reputable Accounting and Tax client that is based in Cape Town. **Purpose of the job**: The primary task would be to provide the full tax function to a portfolio of individual and corporate tax clients; whilst working closely with (and under supervision of) a Senior Tax Consultant. The...

**Location**: Hair Touch Beauty Salon **Position**: Nail Technician (2+ years of experience) **Type**: Full-time / Part-time **Ethnicity**: Coloured / White **About Us**: At **Hair Touch Beauty Salon**, we believe in transforming beauty into confidence. We offer a variety of services for men, women, and kids, including hairstyling, barbering, and...

Position Purpose Providing Customer Experience and is responsible for assisting customers’ needs. Through their engagements with the customer, they will need to build trust and connection and resolve requests with acknowledgement and care. Growing and maintaining knowledge and understanding of the customer journey and their emotional reactions....

Herewith an outline of this role: **Organising and controlling customer base** - Analyse Qlikview reports daily or weekly as required - Submit weekly/monthly customer analysis and sales reports - Prepare and schedule customer visits according relevant statistics (i.e. Category and customer account data and history) - Call on existing and potential clients -...

We are a long standing international BPO based in Woodstock, and we are recruiting! We are looking for consultants to join our aggressively growing team. Consultants must have the following language set: Swedish, Finnish and German Agents are required to facilitate, assist and ensure we attain performance levels required to turn our campaigns into...

We are a long standing international BPO based in Woodstock, and we are recruiting! We are looking for consultants to join our aggressively growing team. Consultants must have the following language set: Swedish, Finnish and German Agents are required to facilitate, assist and ensure we attain performance levels required to turn our campaigns into...

An exciting, longstanding, honest and aggressively growing contact center just outside of the CBD is now recruiting! We are looking for UK Outbound Sales Experienced Consultants, as we currently are not able to service all our clients! Agents are required to facilitate, assist and ensure we attain performance levels required to turn our campaigns into...

An exciting, longstanding, honest and aggressively growing contact centre just outside of the CBD is now recruiting! We are looking for 40 UK Outbound Sales Experienced Consultants, as we currently are not able to service all our clients! Agents are required to facilitate, assist and ensure we attain performance levels required to turn our campaigns into...

An exciting, longstanding, honest and aggressively growing contact centre just outside of the CBD is now recruiting! We are looking for 40 UK Outbound Sales Experienced Consultants, as we currently are not able to service all our clients! Agents are required to facilitate, assist and ensure we attain performance levels required to turn our campaigns into...

Responsible for assisting the branch manager to set branch Collection targets, by actioning company procedures and instructions for collections, and following up on collections of customer loan instalments. **Job Types**: Full-time, Permanent Ability to commute/relocate: - Bellville, Western Cape: Reliably commute or planning to relocate before starting...

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...