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Senior Property Administrator

4 months ago

Cape Town, South Africa Measured Ability Group Holdings Full time

**South Africa - Western Cape**, Cape Town - Central (Camps Bay - Maitland)**

**R 50000 Monthly Cost To Company (Medical Aid, Provident Fund, Group Life, Gap Cover, Funeral Cover, Subsidised Parking, Market related, Negotiable)**

**Our client specializing in property management is looking for a Senior Property Coordinator to join their team at Waterfront, Cape Town.**

**Job Purpose**

**Reporting to the Marine and Industrial: Property Manager, the Property Administrator is responsible for the property management and financial portfolio of the Marine and Industrial BU, while also supporting the Property Manager with leasing and reporting. They are required to build and maintain strong relationships with all tenants, ensure a customer-centric approach at all times, and provide input to the Property Manager on optimising rental growth strategies within the Marine and Industrial portfolio. Additionally, they will be responsible for all administrative and ad-hoc duties required by the role.**

**Objectives**

**Portfolio Management**
- **Manage tenant database and filing system.**:

- **Manage tenant queries and collaboratively resolve problems at the buildings.**:

- **Ensure the effective management and resolution of tenant and landlord complaints.**:

- **Liaise with the Operations department regarding building queries received from tenants (e.g. maintenance, security, parking, utilities, etc.).**:

- **Coordinate tenant refurbishments and installations with Operations department and tenants.**:

- **Ensure that the Landlord and the Tenant are adhering to lease terms and conditions.**:

- **Conduct regular site inspections.**:

- **Mitigate or escalate any possible discrepancies or concerns.**

**Leasing**
- **Manage upcoming lease renewals and commencement of the renewal process with the Property Manager.**:

- **Ensure that all legal requirements are met.**:

- **Solicit prospective tenants, view available space, and negotiate and secure deals within a defined mandate.**:

- **Liaise with tenants, credit control, and legal department.**:

- **Provide input into potential lease amendments and negotiations.**:

- **Communicate with Property Manager regarding all new renewals.**:

- **Compile and maintain lease detail schedules.**:

- **Liaise and coordinate with the Tenant Installations Manager to ensure that vacant areas are prepared and ready for leasing.**:

- **Engage with potential tenants on future Tenant Installations and related business processes.**:

- **Ensure that tenant installations are completed on time with the Operations or Tenant Installations department for occupation by incoming tenants.**

**Financial Administration**
- **Provide information for budgeting in terms of tenants. movements, renewals, and vacancies and provide input into the budget to the Property Manager and Finance.**:

- **Conduct monthly meetings with Credit Control regarding tenant rentals, arrears, and bank guarantees.**:

- **Ensure with the aid of credit control that the tenants' accounts are up to date.**:

- **Assist in the effective management of tenant arrears through verbal and written correspondence with tenants.**:

- **Check and update monthly rental variance reports generated by finance and comments on discrepancies & rectify where required.**:

- **Assist with and provide input into the rental optimization strategies of the portfolio.**:

- **Check and assist with obtaining monthly turnover figures from tenants.**:

- **Assist with the evaluation of the portfolio’s turnover and recommend further auditing steps if required.**:

- **Report to the Property manager on the financial performance of the portfolio managed in respect of income, costs, and utilities.**

**Stakeholder Management**
- **Provide teamwork and general support across the BU.**:

- **Engage ad work collaboratively with a variety of colleagues at all levels as well as external service providers and contractors to ensure a professional and expeditious service.**:

- **Build and maintain strong working relationships with existing and prospective tenants.**:

- **Inform and liaise with the Property Manager when potential problems or risks are identified.**

**Reporting**
- **Compile and submit monthly reports to Property Manager on development within the portfolio, including but not limited to vacancies/inquiries from interested parties/risks/financial performance, under management, etc.**

**Research**
- **Assess, review and maintain and/or improve systems and procedures as appropriate and relevant to this portfolio**:

- **Identify problems, submit appropriate proposals for instituting corrective steps areas, and identify opportunities for development within the leasing and administrative processes.**:

- **Keep abreast of market changes and trends and feed into effective change proposals.**

**Qualifications**
- **Property Studies or related Degree.**:

- **Fidelity Fund Certificate.**

**Knowledge**
- **Portfolio management.**:

- **Prope