Human Resources Business Partner

3 weeks ago


Durban, South Africa Kura (SA) Full time

**This is a permanent full-time role as a Human Resource Business Partner in our Mount Edgecombe, South Africa office. Must have atleast 5 years experience in the role within a contact centre environment with experiece dealing with CCMA cases.**

If you have experience developing and executing personnel procedures and policies while providing guidance and interpretation for business operations, then this role is for you.

**Duties & Responsibilities**
- Reviewing and the implementation of Policies and Procedures
- Remains updated on changes to Legislation, Regulation, Codes of Good practice and policies
- Reviewing, amending, updating and drafting roles and responsibilities
- Improves employee relations
- Provide an effective and dedicated HR advisory service to managers in regard to IR / HR related queries
- Investigates and resolves employee complaints / grievances.
- Chairs disciplinary enquiries
- Compilation of accurate monthly reports (HR and Payroll)
- Compilation and maintenance of registers
- CCMA Representation
- Entering of data into HR information systems
- Performance management
- Induction / orientation of new employees
- Reviewing, amending, updating and issuing of contracts timeously
- HR administration
- Contributes to team effort by accomplishing related results as needed

**Desired Experience & Qualification**
- Degree in Human Resources or 5 years HRG experience in a BPO environment
- Previous experience working in a contact centre environment
- CCMA experience

**Package & Remuneration**

R 40 000 - R50 000 + Medical Insurance

**Job Type**: Permanent

Pay: R40,000.00 - R50,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/08/31



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