Key Account Specialist

2 days ago


Johannesburg, South Africa Ocean Network Express Full time

**JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES**
As Key Account Specialist you are the service owner for key accounts either within a defined scope (segment/industry/geography) or for named key accounts. You safeguard the delivery of the premium services we wish to consistently provide to our key accounts by executing services per contracts and providing efficient solutions proactively, thereby meeting ONE's service KPIs. You act as an escalation point for cases that cannot be resolved by our Customer Care team. You support Key Account Executives by providing insights into service performance, quality as well as other valuable data. Should there be no Key Account Support for an account assigned to you, you assist with Tender Management and Spot rate inquiry that self-service can't cover.
Service Execution
- You are in charge of executing the contracted service solutions for the key accounts assigned to you, aiming at achieving our (premium) service KPIs.
- You actively cooperate with the customer's local level stakeholders in a highly professional and efficient manner, thus meeting the high service expectations of our key accounts.
- In case the assigned Key Account Support or Customer Care team cannot resolve a case, challenge, inquiry, or complaint you will be the escalation point
- In line with your location's business & client portfolio, you may also be in charge of following up on any cross-trade accounts/opportunities.

Business Performance Insights
- You support our Key Account Executive(s) by supplying them with insights on service performance, and service quality as well as market trends, leads, business potential etc.

Tender Management
- Spot rate inquiries & customer onboarding/contract maintenance On top of the responsibilities, you may also be in charge of the tasks of Key Account Support.

Digital Adoption
- Support ONE's digital transformation by utilizing and promoting our e-commerce platform and our self-service tools as applicable and relevant to your tasks and responsibilities.

REQUIRED SKILLS AND COMPETENCIES
- A minimum of 1- 3 years of work experience in professional shipping experience preferably within selling/negotiating/Customer service
- Broad Shipping knowledge, high sociability, detail-oriented, evaluative, innovative, competitive, strong communication, and negotiating skills, broad cross-functional and commercial mindset & know-how
- Business/Commercial awareness
- Customer focus
- Communication
- Networking
- Problem solving
- Planning and organisation
- Innovation and improvement
- Teamwork
- Data rationale


  • Key Account Specialist

    6 months ago


    Johannesburg, South Africa TotalEnergies Full time

    **Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG(ZAF) **Société employeur** TotalEnergies Marketing South Africa (Pty) Ltd **Domaine** Commerce **Type de contrat** CDI **Expérience** Minimum 3 ans Ideally as a Key Account Specialist you will possess the following: - Appropriate tertiary qualification in sales /...


  • Johannesburg, Gauteng, South Africa West Coast Personnel Full time

    Role OverviewWest Coast Personnel is seeking a highly skilled Key Account Development Specialist to join our dynamic team. This is an excellent opportunity for a motivated individual to develop and maintain client relationships, drive sales growth, and provide exceptional customer service.

  • Key Account Specialist

    7 months ago


    Johannesburg, South Africa TotalEnergies Full time

    **Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG(ZAF) **Société employeur** TotalEnergies Marketing South Africa (Pty) Ltd **Domaine** Commerce **Type de contrat** CDI **Expérience** Minimum 3 ans - Appropriate tertiary qualification in sales/business management or administration - 4-6 years of marketing and...

  • Key Account Specialist

    14 hours ago


    Johannesburg, South Africa TotalEnergies Full time

    Sales - JOHANNESBURG-BIERMANN AV(ZAF) - South Africa - As a Key Account Specialist, you will be responsible for the following activities: - **Main Responsibilities.** - To ensure sales budgets are achieved for fuels and lubricants, and give input during budgeting process - To nurture, maintain and manage good customer business relationships in the...


  • Johannesburg, South Africa TotalEnergies Full time

    Sales - JOHANNESBURG-BIERMANN AV(ZAF) - South Africa **The B2B team seeks to appoint a Key Accounts Specialist** **You will be responsible for the following activities**: **General Trade strategy**: - Identify new business opportunities - Implement developed marketing strategies and new business models in the sales areas - Develop new markets and business...


  • Johannesburg, South Africa Red Bull Full time

    **Company Description**: The Key Account Specialist is a mid-management level role reporting to a senior account manager responsible for the gas / forecourt channel. The individual must have entrepreneurial traits and be a self starter to enable them to deliver on sales, volume and profitability targets. The Key Account specialist needs to be able to devise...

  • Key Account Manager

    1 week ago


    Johannesburg, South Africa Curiska (Pty) Ltd Full time

    The Retention specialist role responsible for maintaining existing client relationships and increasing revenue within the existing customer base. You will be the primary commercial contact for the company and are expected to retain their business and build a strong business relationship. The Retention specialist is responsible for creating and maximising...

  • Key Account Manager

    2 months ago


    Johannesburg, Gauteng, South Africa Service Solutions Full time

    Service Solutions is seeking a highly skilled Key Account Manager - Logistics Specialist to join our team in Denver. The ideal candidate will have 3-5 years of experience in sales and account management, with a proven track record of success in a service industry.Job SummaryThe Key Account Manager - Logistics Specialist will be responsible for developing and...


  • Johannesburg, South Africa Merieux NutriSciences Full time

    **Customer Care Technical Specialist: Key Accounts** Midrand Regular **MERIEUX NUTRISCIENCES** As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing...

  • Key Account Specialist

    7 months ago


    Johannesburg, South Africa TotalEnergies Full time

    **Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG(ZAF) **Domaine** Commerce **Type de contrat** CDI **Expérience** Minimum 6 ans - Appropriate tertiary qualification in sales / business management or administration - 4-6 years marketing and sales management experience in the oil industry or a comparable industry, -...


  • Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full time

    Job DescriptionWe are seeking a skilled Key Account Solutions Specialist to support our sales team by providing technical expertise, product demonstrations, and solution presentations to potential customers.The ideal candidate will have the ability to understand customer requirements and propose tailored solutions to drive successful sales. They will play a...


  • Johannesburg, South Africa Merieux NutriSciences Full time

    **CUSTOMER CARE TECHNICAL SPECIALIST: KEY ACCOUNTS** Midrand Regular **MERIEUX NUTRISCIENCES** As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing...


  • Johannesburg, Gauteng, South Africa The Legends Agency Full time

    We are seeking a highly skilled Key Account Development Specialist to join our team at The Legends Agency. This exciting role offers the opportunity to leverage your sales expertise and relationship-building skills to drive business growth and exceed revenue targets.Located in Fourways, Johannesburg, this position will require you to build and strengthen...


  • Johannesburg, South Africa Servest Careers Full time

    **Job Context**: Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Key Accounts Executive reporting to the General Manager - Sales to be based at their Waterfall Offices. The position is for their Cleaning Division. **Minimum Requirements**: Previous Experience and Knowledge of dealing with Executive Management and...


  • Johannesburg, South Africa DesleeMattex Full time

    Africa’s leading specialist in the manufacturing of premium knitted and woven mattress fabric based in Elsies River industrial is seeking to fill the role of Key Accounts Representative. **Job Summary** The Key Accounts Representative is responsible for communicating the benefits of our fabric in order to drive sales. You will initiate and manage...


  • Johannesburg, South Africa Ultra Personnel Full time

    Experience in Hospital and Critical Care. Matric and Degree / Diploma in medical or para-medical field will secure. Responsible for managing a diverse and experienced team that is focused on Infectious Diseases, Anesthesia, HIV and Vaccines. Focus on strategic key accounts that will drive the HAC, HIV and Vaccines Portfolio. Leads, motivates, develops and...

  • Key Account Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Stafflink Recruitment Solutions Full time

    Job Title: Key Account Manager - Business Growth SpecialistWe are seeking a skilled and ambitious Key Account Manager to join our team at Stafflink Recruitment Solutions.About the Role:The successful candidate will be responsible for securing new business revenue, exceeding annual targets, and building strong relationships with clients across all levels.Key...

  • Key Account Manager

    14 hours ago


    Johannesburg, South Africa Ultra Personnel Full time

    Bachelors Degree in Business Management or similar Masters Degree or MBA will secure A minimum of 3 to 5 years Key Account Management experience within the pharmaceutical sector is essential. Must be able to achieve the activity and sales targets specified for this role. Work with the Commercial Partnerships Manager to execute business plans. Assist in...


  • Johannesburg, South Africa SET Recruitment Consultants Full time

    **Key Account Manager** **Salary package plus Commission** **Johannesburg, Gauteng** **Purpose** The role of the Southern Africa Key Account Manager is to play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives in the B2B sector by promoting our products and services, conducting market research and competitor...


  • Johannesburg, South Africa Motus Parts Full time

    **Motus Aftermarket Parts** is Searching for **Senior Key Accounts Manager** to join the team in **Meadowview.** The Purpose of position is to support the MAP Export division HOD with Internal and External Sales, Specialist Sales (Diesel Fuel Injection, Auto Electrical, Workshop Equipment and Engine Components) into new and existing African markets as well...