Support Agent

We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic company focused on information technology solutions and systems for the short-term insurance industry. The main purpose of the position is for you to support users and offer level 1 support, with the prospect of national travel to provide systems training.Your...

We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic company focused on information technology solutions and systems for the short-term insurance industry. The main purpose of the position is for you to support users and offer level 1 support, with the prospect of national travel to provide systems...

**JOB VACANCY** **MOMO CLIENT SUPPORT** **CENTRE AGENT** Northriding. This job advert is open only to **INTERNAL **employees **MAIN PURPOSE OF THE ROLE** Accurately and efficiently process and attend to day-to-day queries/activity logging from all MoMo Agents (BRC, TEDIs and MoMo-dedicated footsoldier agents). **MAIN DUTIES &...

Installation Support Agent - Scheduling / Logistics - Vehicle Tracing Industry - Randburg 6 month Temp Contract Job purpose: To ensure company Customer Service Standards are maintained, solve customer queries, contract administration and scheduling fitment of units in a highly pressurized environment Minimum requirements: - Matric + minimum 1 year...

INBOUND RESOLUTIONS AGENT Randburg, Johannesburg **Salary**: Basic + Uncapped Commission **JOB PURPOSE**: To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures. **QUALIFICATION & EXPERIENCE REQUIRED**: **Minimum...

INBOUND RESOLUTIONS AGENT Randburg, Johannesburg **Salary**: Basic + Uncapped Commission **JOB PURPOSE**: To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures. **QUALIFICATION & EXPERIENCE REQUIRED**: **Minimum...

The Agent is responsible to **effectively assist customers** with general and specific queries, handling complaints by providing a **consistent standard of service and compliance** and to troubleshoot problems relating to our service offering. The Agent is required to provide accurate information to the customer  by **speaking to customers and listening...

**Call Centre Agent** - Support customer calls with their inquiries, specifically with bookings - Update customer information in the system as required. - Remain calm and focused on meeting customers’ needs in confrontational situations **Required Qualifications**: - Excellent oral and written communication skills - Excellent decision making and...

**Exciting Opportunity as a Customer Service Agent** Are you ready to join a dynamic team and provide exceptional customer service to our valued customers? We are seeking passionate individuals to become Customer Service Agents and be part of our vision. As a Customer Service Agent, you will play a crucial role in delivering outstanding service to both...

**Listing reference**: track_001184 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: TRACKER requires the services of a Quality Assurance Coach to ensure that Customer experience standards...

**Listing reference**: track_001136 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units....

**Listing reference**: track_001217 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units....

The Agent is responsible to effectively assist customers with general and specific queries, handling complaints by providing a consistent standard of service and compliance and to troubleshoot problems relating to our service offering.The Agent is required to provide accurate information to the customer by speaking to customers and listening to them to gain...

Listing reference: track_001166Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units. All queries and request will be assisted/dealt...

INBOUND RESOLUTIONS AGENTRandburg, JohannesburgSalary: Basic + Uncapped CommissionJOB PURPOSE:To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures.QUALIFICATION & EXPERIENCE REQUIRED:Minimum Qualifications & Experience...

**Inherent requirements**: - Matric (essential) - Proven experience in providing technical support in an IT-focused environment. - Demonstrated knowledge of software troubleshooting methodologies. - Proficiency in using Help Desk software and remote support tools. - Excellent verbal and written communication skills - Strong problem-solving and analytical...

2years - Ensure customer satisfaction and always provide professional customer support. - Maintain a positive and empathetic attitude toward customers at all times responding promptly to customer inquiries and requesting delivery schedules. - Monthly Consumable Deliveries / Suspensions - Acknowledging and resolving customer complaints on service-related...

Inherent requirements: Matric (essential) Proven experience in providing technical support in an ITfocused environment. Demonstrated knowledge of software troubleshooting methodologies. Proficiency in using Help Desk software and remote support tools. Excellent verbal and written communication skills Strong problemsolving and analytical skills to identify...

2years Ensure customer satisfaction and always provide professional customer support. Maintain a positive and empathetic attitude toward customers at all times responding promptly to customer inquiries and requesting delivery schedules. Monthly Consumable Deliveries / Suspensions Acknowledging and resolving customer complaints on servicerelated issues,...

LK Products offer locally produced, quality braai accessories, cookware, camping essentials and other household accessories to the South African market. Their innovative product range has offered practical and effective cooking, outdoor and domestic solutions since 1989. The company currently has an opportunity for an experienced Sales Agent to join the team...