Lodge Manager

7 months ago


Hoedspruit, South Africa HotelJobs.co.za Full time

**Kendrick Recruitment **is seeking a dedicated **Lodge Management** professional to spearhead the day-to-day operations of a **Boutique Lodge & Spa, based in Hoedspruit.**

**Role Overview**:
**Responsibilities**:

- Oversee the day-to-day operations of the lodge.
- Uphold and enhance the guest experience, ensuring that all service standards are met and exceeded.
- Implement effective strategies to maintain the highest levels of food and beverage quality and service.
- Lead and manage the lodge staff, providing guidance and support where necessary, and taking necessary disciplinary action when performance standards are not met.
- Collaborate with various departments to streamline operations and ensure an exceptional guest experience.

**Requirements**:

- Proven experience of at least 5yrs lodge management in the hospitality industry, with a strong focus on Food & Beverage management and guest service.
- Demonstrated ability to lead and manage a diverse team, fostering a culture of excellence and accountability.
- Excellent communication and interpersonal skills, with the ability to engage effectively with guests and staff members alike.
- A proactive and results-driven approach, with the ability to identify areas for improvement and implement effective solutions.
- Resilience and the ability to perform effectively in a fast-paced, dynamic work environment.


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