Distance Learning Administrator

3 weeks ago


Umhlanga, South Africa Richfield Graduate Institute of Technology Full time

Richfield is looking for a dynamic, experienced **Distance Learning Administrator **to actively provide a professional, effective and efficient customer service to clients of the institution as part of the team of Distance Learning, to provide administrational support to the Distance Learning students and maintain contact with the learners from registration until the student is eligible to graduate.

**Key Performance Areas but not limited to**:

- Completing incomplete registrations on ITS and updating details on ITS including contact information
- Issuing the learner log in credentials to the student portal, username and password, link
- Ensuring the learner has logged in to the student portal successfully to access their
- study material
- Learner records need to be maintained by the administrator in charge of that program.
- Administrator to provide list of learners who are eligible to graduate
- Collating and maintaining registration and graduation stats categorized by venue per
- programme
- Monitoring of workshops to ensure quality delivery and administrative support
- Assisting learners with accessing their assignments on Moodle and notifying them of
- submission requirements
- Downloading and maintaining assessment schedules of assignment 1 and DL test
- Maintaining **mark book **registers throughout the semester ensuring full tracking for all
- **students**:

- Ensuring all assessment results are captured on ITS and Mark book concurrently
- Printing pivot reports and facilitating verification of captured assignment, test and examinations
- Ad hoc tasks may be assigned as required by the department

**Ensuring that all STUDENTS**:

- Assignment submissions and Payments are maintained timeously

**Requirement and Experience**
- Minimum of one to two years’ experience with student’s administration Strong experience in a tertiary institution
- Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Project)
- Excellent customer service.
- ITS experience will be an advantage

**Qualifications**
- Degree/Diploma
- Other relevant Qualifications will be an advantage



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