Sales Order Clerk
1 week ago
KwaZulu Natal, Durban
**Pinetown, Durban.** Well-established manufacturers and distributors within the Pet products industry seeks organised, meticulous Sales Order Clerk. 1-2 Years experience in a sales support or customer service role, and proficiency in MS Office and Sage Evolution is essential. **Must be available to start immediately.**
- Responsibilities:
- Verify product availability and pricing information-
- Coordinate with warehouse and shipping departments to ensure timely delivery of orders-
- Communicate with customers regarding order status, shipping details, and any delays or issues-
- Resolve customer complaints and inquiries related to sales orders-
- Maintain accurate records of customer information, customer accounts and order history-
- Collaborate with other departments to ensure efficient and effective order processing-
- Perform other duties as assigned by supervisor / manager**Requirements**:
- Matric certificate-
- 1-2 years experience in a sales support or customer service role-
- Strong computer skills - MS Office (Word, Excel, Outlook) and Sage Evolution-
- Ability to read and write in both English and Afrikaans-
- Excellent communication and interpersonal skills-
- Strong attention to detail and accuracy-
- Ability to work independently and as part of a team-
- Ability to prioritise and manage multiple tasks in a fast-paced environment-
- Experience working in a manufacturing or distribution environment is a plus- For more information please contact:
- Lee-Ann Cullen
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