Technical Officer: Service Centre

Purpose: To undertake the day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre. Responsibilities of this role (critical performance areas): Assist in supervision and evaluate work activities of...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Converged Communication Department Commercial (NOC) Position reports to Manager: Service Centre Span of Control 10-14 Level of Engagement Internal and External Customers Core Description Supervise a team of technical officers to ensure customer service / incident management is aligned to...

**MORE ABOUT THE CSC MANAGER ROLE**: **Reporting to the Service Director, the responsibility of the Client Service Centre Manager (CSC Manager) is to manage the day-to-day repair operations and be responsible for the business development of the repair centre in South Africa. To ensure that the repair centre run profitably whilst at the same time, providing a...

**Position Overview**: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity. **Key Responsibilities**: -...

Acrobranch Adventure Park, market leader in Tree-top Adventures in SA, is looking for a young, dynamic and driven Customer Service Centre Manager. **CUSTOMER SUPPORT (Verbal and Nonverbal)** - _Enquiries:_ Proper and accurate information to be provided to clients & requirements identified and met. Effective dealing with customer concerns/complaints &...

Ensure excellent IT service delivery to all AFGRI businesses and affiliates through effective management of data centre infrastructure services in line with 3rd Party Service Level Agreements. **Requirements**: - Required minimum education/training: - Relevant degree/diploma an advantage - Grade 12, relevant tertiary qualification will be an advantage...

Recruiting a Call Centre /Contact Centre Manager. The Contact Centre Manager is responsible for the achievement of clearly defined standards by ensuring that all client contact points within the sphere of the contact centre have the necessary competencies, tools and other resources to achieve these standards. This is an in-office position based in Centurion,...

Advert Reference: P14021 Accounts Receivable Officer II (Call Centre) - Centurion Job Title: Accounts Receivable Officer II (Call Centre) - Centurion - Closing Date: 2024/10/22 - Position Available From: 2024-10-10 - Area: Centurion - Actual Place Of Work: Centurion - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week...

**VACANCY - JMC (Journey Management Centre) Officer - TSU International - Centurion** **Job Feed**: We are looking for an experienced Journey Management Centre Officer to join our JMC team at TSU International, Centurion. **Job purpose**: Responsible for the proactive and reactive, direct and indirect monitoring of all TSU International Clients, against...

**Core Description**: Responsible for network surveillance and analysis, assuring network availability and performance on an operational level. **Competencies**: FUNCTIONAL KNOWLEDGE Fault Finding Procedures; Monitoring Procedures; Network Layout; Systems; Technical Infrastructure; Telkom Procedures; Computer Literacy. FUNCTIONAL SKILLS Analytical;...

**MISSION** contact centre, from call management to response reaction and measurement, and the secondary mission of assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each shift will be 8 hours. The hours per shift will be 06h00 to 14h00, 14h00 to 22h00 and 22h00 to 06h00. **RESOURCES** - Computer and...

Applications are invited from suitably qualified & experienced employees to fill the above vacancy in NSO Group Service - Technical Service Centre Department (Centurion). *** **Job Description and Responsibilities** - Functioning as “flying doctor” w.r.t. on-site technical assessments, vehicle evaluations and guidance on escalated technical problems to...

Job title : Senior Call Centre Manager (Financial Services) Job Location : Gauteng, Centurion Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements Minimum 7+ years of experience in a Call Centre management role, in the financial services industry. Relevant BCom Degree (Honours...

**Gauteng**, Centurion** **(Negotiable)** CLC is currently recruiting for a Customer Experience Centre Manager. The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and...

About Alinta Tech SolutionsWe are a forward-thinking company that specializes in delivering cutting-edge technology solutions to our clients. Our team is passionate about staying at the forefront of innovation and excellence in the field of cloud infrastructure and data centre solutions.Job OverviewWe are seeking an experienced Technical Director to lead our...

**Gauteng**, Centurion** **(Market related)** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

Job Title: Technical Services DirectorEmporium Human Capital seeks a skilled Technical Services Director to manage technical services, training academy, and internal technical systems.Key Responsibilities:Lead management of technical servicesOversee training academy operationsManage internal technical systems possess in-depth security product knowledgeDesign...

Job category: Health, Fitness, Medical and Optometry Location: Centurion Contract: Permanent Business Unit: Centurion Remuneration: R 426,864.00 EE position: No Introduction The position is to collect quality safe blood and blood products according to specific targets set per blood drive (fixed or mobile). Key Responsibilities 1. Manages cost per...

Technical Service Manager (POS24195) Centurion R 30 000 to R 35 000 per month Technical Service Manager Job Description We are searching for a detail-oriented technical service manager to join our excellent team. As the technical service manager, you will be responsible for overseeing security maintenance, developing and implementing effective...

Technical Service Manager (POS24195)CenturionR 30 000 to R 35 000 per monthTechnical Service Manager Job Description We are searching for a detail-oriented technical service manager to join our excellent team.As the technical service manager, you will be responsible for overseeing security maintenance, developing and implementing effective performance...