Technical Officer Sca

5 days ago


Centurion, South Africa Telkom SA Limited Full time

**Core Description**:
Responsible for network surveillance and analysis, assuring network availability and performance on an operational level.

**Competencies**:
FUNCTIONAL KNOWLEDGE

Fault Finding Procedures; Monitoring Procedures; Network Layout; Systems; Technical Infrastructure; Telkom Procedures; Computer Literacy.

FUNCTIONAL SKILLS

Analytical; Communicating; Controlling Techniques; Coordinating techniques; Planning; Problem Solving; Technical Equipment Handling; Telephone Etiquette

ATTITUDES/ LEADERSHIP COMPETENCIES

Customer Focus; Flexible/ Adaptable; Motivated; Performance Driven; Systematic; Team Player; Initiative; Reliable; Punctual; Adherence to Telkom policies and procedures; innovative.

**Responsibilities**:
Ensured Service/ Network Availability and Performance

Executed Ad-Hoc Projects

Handled Requests/ Incidents

Maintained Grade Of Service

Provided Reports

**Required Certification**:
None

**Qualifications**:
Grade 12 (NQF level 4)

or

Relevant 2/3 year certificate/ Diploma (NQF level 5/6) and

**Experience**:
2 Years relevant technical experience

or

No experience

**Special Requirements**:

- Willing to work shifts.
- Willing to work overtime.
- Willing to perform standby duties
**Comments**:
The Company adopted a hybrid operating model whereby employees will have two registered workplace locations. This job is identified to be performed from home therefore the home-based office location is the primary workplace and the official office-based location is the secondary workplace



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