Technical Officer Sca
5 days ago
**Core Description**:
Responsible for network surveillance and analysis, assuring network availability and performance on an operational level.
**Competencies**:
FUNCTIONAL KNOWLEDGE
Fault Finding Procedures; Monitoring Procedures; Network Layout; Systems; Technical Infrastructure; Telkom Procedures; Computer Literacy.
FUNCTIONAL SKILLS
Analytical; Communicating; Controlling Techniques; Coordinating techniques; Planning; Problem Solving; Technical Equipment Handling; Telephone Etiquette
ATTITUDES/ LEADERSHIP COMPETENCIES
Customer Focus; Flexible/ Adaptable; Motivated; Performance Driven; Systematic; Team Player; Initiative; Reliable; Punctual; Adherence to Telkom policies and procedures; innovative.
**Responsibilities**:
Ensured Service/ Network Availability and Performance
Executed Ad-Hoc Projects
Handled Requests/ Incidents
Maintained Grade Of Service
Provided Reports
**Required Certification**:
None
**Qualifications**:
Grade 12 (NQF level 4)
or
Relevant 2/3 year certificate/ Diploma (NQF level 5/6) and
**Experience**:
2 Years relevant technical experience
or
No experience
**Special Requirements**:
- Willing to work shifts.
- Willing to work overtime.
- Willing to perform standby duties
**Comments**:
The Company adopted a hybrid operating model whereby employees will have two registered workplace locations. This job is identified to be performed from home therefore the home-based office location is the primary workplace and the official office-based location is the secondary workplace
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