Customer Experience Centre Administrator

**Gauteng**, Centurion** **Monthly (Market related)** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC...

**Gauteng**, Centurion** **(Negotiable)** CLC is currently recruiting for a Customer Experience Centre Manager. The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and...

**Gauteng**, Centurion** CLC is currently recruiting for a Customer Experience Centre Team Leader. The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective...

**Gauteng**, Centurion** CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department. **Purpose**: To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling...

**Gauteng**, Centurion** **ompany Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

**Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

Purpose: To undertake the day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre. Responsibilities of this role (critical performance areas): Assist in supervision and evaluate work activities of...

**Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

**RESPONSIBILITIES INCLUDE**: - Facilitate day-to-day administrative request received from the external call centre. - Communicate information to external call centres or external clients in a professional and timely manner. - Perform all administrative duties, including the finalisation and actioning of requests such as additions, increases,...

**MISSION** contact centre, from call management to response reaction and measurement, and the secondary mission of assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each shift will be 8 hours. The hours per shift will be 06h00 to 14h00, 14h00 to 22h00 and 22h00 to 06h00. **RESOURCES** - Computer and...

Gauteng, Centurion - Annually Cost To Company (Market related) A well-established financial services business is seeking to appoint a Head: Customer Experience The Head: Customer Experience will oversee the delivery of customer experience services that will ensure that internal and external customers have a positive and seamless experience throughout...

Business unit, Department, Reporting Business Unit CPS Department IT Operations Centre Job grade OP1 Core Description To provide dedicated, general administrative and general purchasing and payment support to the Executive, and Senior Management Team of the ITOC. Key Deliverables / Primary Functions Manage the administrative aspects of new employee...

Our client in Centurion is seeking a vibrant and resourceful Customer Service Associate to join their team! In this role, you will be the face of the company, providing exceptional customer service and ensuring a positive experience for every interaction. **Key Responsibilities**: Resolve customer complaints effectively, utilizing exceptional conflict...

We are looking for a customer orientated individual with excellent communication skills and strong organisational skills. You will be responsible in facilitating of the day-to-day administrative areas of Alternative Channels including External Call Centres, Group Schemes, Multi Level Marketing and all other relevant projects pursued in the Alternative...

**ROLE PURPOSE** The main responsibility of the Bidvest Facilities Management Call Centre Agent is to capture customer requests/complaints on SAP received via telephone and/or mail. The agent also needs to have the ability to identify emergencies and escalate according. **MAIN OUTPUTS** **KEY ROLES** - Ability to deal at all levels of the organization -...

We are seeking a highly skilled Lead Creative Visualizer for Customer Engagement to join our team at Customer Loyalty Consultants. This is an exciting opportunity for a talented Graphic Designer to leverage their expertise in visual storytelling and contribute to the development of engaging content for our clients.The successful candidate will have a strong...

Job Overview:Installation and repairs of plumbing systems as per job allocations from the Scheduling Assistant and/or Emergency Customer Experience Centre. Minimum Requirements:MatricValid PIRB LicenceReside in or around CenturionBilingualGood communication skillsValid Drivers LicenseClear Criminal Record and ITC checks are required due to the fact:Plumbers...

Job Overview: Installation and repairs of plumbing systems as per job allocations from the Scheduling Assistant and/or Emergency Customer Experience Centre. Minimum Requirements: Matric Valid PIRB Licence Reside in or around Centurion Bilingual Good communication skills Valid Drivers License Clear Criminal Record and ITC checks are required due to the...

Advert Reference: P14021 Accounts Receivable Officer II (Call Centre) - Centurion Job Title: Accounts Receivable Officer II (Call Centre) - Centurion - Closing Date: 2024/10/22 - Position Available From: 2024-10-10 - Area: Centurion - Actual Place Of Work: Centurion - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week...

**Job Advert Summary**: The Customer Service Manager will oversee the daily operations of the bank call centre, ensuring that the team meets its performance targets and goals while providing professional customer service. The role involves managing a team of bank customer service agents, monitoring performance metrics, developing strategies to improve...