Training and Development Facilitator
2 weeks ago
Debt Solution SA is looking for a
Training and Development Facilitator
The position is based in our Essenwood Durban Office
Key Responsibilities
Responsible for all aspects of Training within the business
Training and provide training support to the Sales Manager.
Skills development includes new starters to the business and ongoing training for existing sales Agents
The scope of the position includes
the designing, developing and implementing of training courses/material and relevant competency tests that are of high quality and add value to the learning experience
Critically ensure that new and existing Sales Agents acquire the required information to be competent with the Debt Review product
Assist with coaching and counseling of staff within the business
Essential Qualification, Experience and Skills:
- Experience in Training of a financial product (Debt Review Experience will be advantageous)
- Assessor and/or moderator qualification/Relevant Qualification
- 2 years of Learning and development or training experience
- Min 2 years of Call Centre and/or Sales Training Experience
- 2 years in the INSETA accreditation process
- Project management skills
- Ability to impart the knowledge
- Planning & organising skills
- Communication - verbal and written
- Coaching skills
Salary R8000 plus Incentives
**Job Types**: Full-time, Permanent
**Salary**: From R8,000.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
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