Customer Care Agent

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to...

**Are you ready to take the next step in your career?** **What would make you a good fit for this role?** Must be willing and able to work in a shifted environment **What you'll be doing;** The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the...

**Team Leader - Agents (Nightshift)** **Work With The Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of...

**THE JOB AT A GLANCE** As a Retentions Agent, you will be responsible for contributing to RML’s strategic deliverables by communicating with customers, members, and employees to increase loyalty and retain their business or service. **WHAT WILL YOU DO?** **Customer Retention** - Effectively manage retention queries - Submit daily, weekly, and monthly...

Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

We have an exciting opportunity available as a Inbound Call Centre Agent for our client based in Parktown. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. **Requirements**: - Grade 12 -...

Our client is seeking Sales Agents (selling long-term Insurance will be advantage) **What will you do?** - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing...

**Main purpose of the job**: - To provide holistic and evidence-based nursing care that is patient-centered, based on approved treatment protocols, and in compliance with all applicable legislation to optimize quality of life **Location**: - **Ezintsha, Parktown - Johannesburg** **Key performance areas**: - Assess, plan, and provide patient-centered...

**THE JOB AT A GLANCE** As a Temporary Collections Agent (4 months contract), you will be responsible for collection of company debt by continuous follow-up with debtors on outstanding payment of invoices/accounts. You will also be responsible for escalating complex queries, risk accounts to the Debtors Clerk and or Team leaders/manager for further action...

**Regional Sales Manager** Multi award winning - World Class 5* Game Lodges & Retreats Group is looking for a Regional Sales Manager Parktown Gauteng Responsible for maintaining regional agents, fostering relationships with new gents and creating new business opportunities to support the MORE accommodation revenue budget. KEY FOCUS AREAS - Building and...

Building and maintaining relationships with Key Accounts based in the allocated international regions. - International Sales Strategy - develop a strategy for each Key Account to grow their business with us. - Keep up to date with markets/ movements/ changes/ challenges/ opportunities and communicate back to the sales team. - Monitor bookings per property to...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Recoveries and Liabilities (Operations) area.** We are looking to recruit a** Litigation Specialist** - Effectively settle claims whilst ensuring operational effectiveness - To ensure that from both a profit and efficiency point of view the claim is being...

**Are you ready to take the next step in your career?** The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual obligations. **What would make you a good fit for this role?** - Must be willing and able to work in a shifted...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Specialist Claims Services, Operations area.** We are looking to recruit a **Recoveries Consultant.** **Role Objectives**: Pre-litigation - end-to-end negotiation and settlement of recovery motor and non-motor claims. Effectively settle claims whilst ensuring...

**What will you do?** - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing business operational requirements - Sales objection handling - Build and maintain good...

Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the...

**THE JOB AT A GLANCE** As the Manager - Medical Operations, you will be responsible for all aspects of Managed Care within the Medical Operations section. **WHAT WILL YOU DO?** - Managed care of hospital admissions and downstream cost - Oversee and support team leaders pension medical case auditors and case management - Analysis of hospital medical spend...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**Job Advert Summary**: Helloan exciting new opportunity has just become available in our **Insure, Finance area.** We are looking to recruit **x2 Credit Controllers **to support** National Credit control.** **Role Objectives**: Responsible Provide an efficient credit control service within the prescribed period and within the set standards required by the...