Customer Care Agent

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to...

**Are you ready to take the next step in your career?** **What would make you a good fit for this role?** Must be willing and able to work in a shifted environment **What you'll be doing;** The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the...

**Team Leader - Agents (Nightshift)** **Work With The Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of...

Urgently seeking call center agents with retentions experience to join our international client based in Parktown. Qualifications: - Matric certificate (mandatory) - Must have technical and/or billing experience - Retentions experience **Experience**: - Criminal and credit check (clear ITC) - 1-2 years customer service/ inbound call centre experience -...

Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

**THE JOB AT A GLANCE** As a Retentions Agent, you will be responsible for contributing to RML’s strategic deliverables by communicating with customers, members, and employees to increase loyalty and retain their business or service. **WHAT WILL YOU DO?** **Customer Retention** - Effectively manage retention queries - Submit daily, weekly, and monthly...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company which is a broadcasting and cable television giant. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international...

We have an exciting opportunity available as a Inbound Call Centre Agent for our client based in Parktown. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. **Requirements**: - Grade 12 -...

Looking for a job to challenge your excellent customer service skills? Look no further Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by...

**Main purpose of the job**: - To provide holistic and evidence-based nursing care that is patient-centered, based on approved treatment protocols, and in compliance with all applicable legislation to optimize quality of life **Location**: - **Ezintsha, Parktown - Johannesburg** **Key performance areas**: - Assess, plan, and provide patient-centered...

Our client is seeking Sales Agents (selling long-term Insurance will be advantage) **What will you do?** - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing...

Our client in the Media industry based in American is looking for an individual who has been exposed to a sales or retentions background within a call centre. Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to...

**THE JOB AT A GLANCE** As a Temporary Collections Agent (4 months contract), you will be responsible for collection of company debt by continuous follow-up with debtors on outstanding payment of invoices/accounts. You will also be responsible for escalating complex queries, risk accounts to the Debtors Clerk and or Team leaders/manager for further action...

My client based in Parktwn is seeking to employ Media TV Call Centre Agents with extensive troubleshooting experience. This is an American Night call centre there I am looking for the following: **PLEASE NOTE, I NEED CANDIDATES WITH TROUBLESHOOTING EXPERIENCE OF WIFI'S, ROUTERS, MEDIA TV'S. IF YOU DO NOT HAVE THIS EXPERIENCE I CAN NOT ASSIST YOU** - Matric -...

**We are seeking to employ Call Centre Agents to assist the American customers with their accounts / billings queries.** **Knowledge and Experience**: - 12 month call centre experience in Accounts, Billings, Invoicing etc - Ability to work night shifts including weekends and public holidays - Clear criminal record - South African citizen **Details of the...

**Purpose of the Role** The purpose of the Technical Support Call Centre Agent is to satisfy all customer requests by increasing, developing or retaining the customer base through relationship building, first call resolution and exceptional service delivery. exceptional service delivery. Minimum Requirements: - 12 months customer service or 6 months call...

**JOB DESCRIPTION** My client based in Parktown is seeking to employ Media TV Call Centre Agents with extensive troubleshooting experience. This is an American Night call centre there I am looking for the following: **PLEASE NOTE, I NEED CANDIDATES WITH TROUBLESHOOTING EXPERIENCE OF WIFI'S, ROUTERS, MEDIA TV'S. IF YOU DO NOT HAVE THIS EXPERIENCE I CAN NOT...

**We are seeking to employ Call Centre Agents to assist the American customers with their accounts / billings queries.** **Knowledge and Experience**: - 12 month call centre experience in Accounts, Billings, Invoicing etc - Ability to work night shifts including weekends and public holidays - Clear criminal record - South African citizen **Details of the...

**Regional Sales Manager** Multi award winning - World Class 5* Game Lodges & Retreats Group is looking for a Regional Sales Manager Parktown Gauteng Responsible for maintaining regional agents, fostering relationships with new gents and creating new business opportunities to support the MORE accommodation revenue budget. KEY FOCUS AREAS - Building and...