International Contact Centre

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

5years - Manage operations and teams - hourly, daily and monthly KPIs - Hiring, training, coaching, and leading call centre & sales representatives as they provide support for customers - Maintain and grow existing relationships with clients - Contribute to improving our current products and services - Actively seek out and pursue new opportunities -...

**Purpose of the Role** The purpose of the Technical Support Call Centre Agent is to satisfy all customer requests by increasing, developing or retaining the customer base through relationship building, first call resolution and exceptional service delivery. OR Billing Consultant Ability to assist customers with the accounts queries **Experience and...

**Purpose of the Role** The purpose of the Technical Support Call Centre Agent is to satisfy all customer requests by increasing, developing or retaining the customer base through relationship building, first call resolution and exceptional service delivery. exceptional service delivery. Minimum Requirements: - 12 months customer service or 6 months call...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to...

Our client in the Media industry based in American is looking for an individual who has been exposed to a sales or retentions background within a call centre. Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to...

**Purpose of the Role** The purpose of the Technical Support Call Centre Agent is to satisfy all customer requests by increasing, developing or retaining the customer base through relationship building, first call resolution and exceptional service delivery. **Experience and Qualifications** - Matric/NQF Level 4 - IT qualication or IT experience - Previous...

Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the...

**Job Advert Summary**: The Professional Services Agent (PSA) plays a pivotal role within PPS Mutual, providing dedicated support to sales and distribution across Australia. As a core member of the team, the PSA ensures seamless service and effective coordination between internal and external stakeholders to enhance the service delivery of PPS Mutual’s...

**Job Advert Summary**: To be responsible for supporting the sales area by managing campaigns and the growth thereof. Therefore, the successful campaign specialist will develop and execute an integrated plan that addresses capacity and planning for the sales area. This person will also fulfil the role of coaching consultants on systems. We are looking for a...

Building and maintaining relationships with Key Accounts based in the allocated international regions. - International Sales Strategy - develop a strategy for each Key Account to grow their business with us. - Keep up to date with markets/ movements/ changes/ challenges/ opportunities and communicate back to the sales team. - Monitor bookings per property to...

**THE JOB AT A GLANCE** As the Head of HealthCare, you will be reporting to the CEO of COID & Group Operations.You will be responsible for providing strategic direction and evaluation of the sub-acute rehabilitation centre and fostering sustainable interdisciplinary collaboration towards achieving the goal of successful and cost-effective rehabilitation for...

Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

**Job Advert Summary**: This incumbent will be responsible for performing quality audits for internal operational processes in accordance with the HAD Internal QA procedures. In doing so the Quality Assurance Specialist provides assurance to Business Unit management that business operational processes have been followed, call scripts have been adhered to...

**Job Advert Summary**: Hello an exciting new opportunity has just become available in our HINT, Finance area. We are looking to recruit a Head of Finance. Reporting into the Hollard International CFO, the Head of Finance is responsible for the ongoing supervision and management of the group’s financial reporting, tax, budgeting, forecasting and...

Looking for a job to challenge your excellent customer service skills? Look no further Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by...

Reporting to the Manager: Client Relations Management. This role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an excellent service offering. Ensuring resolution whilst...

**Job Advert Summary**: **Minimum Requirements**: Qualifications: - Relevant commercial/financial tertiary qualification (NQF 6) - RE5 - Commercial insurance related qualification advantageous - Post Graduate Diploma in Financial Planning or studying towards this qualification will be advantageous. - CFP advantageous - Completion of supervisory...

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post :, Transnet Group Services, Shared...