American Night Shift Billings Call Centre Agent

**Purpose of the Role** The purpose of the Technical Support Call Centre Agent is to satisfy all customer requests by increasing, developing or retaining the customer base through relationship building, first call resolution and exceptional service delivery. OR Billing Consultant Ability to assist customers with the accounts queries **Experience and...

Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

**Purpose of the Role** The purpose of the Technical Support Call Centre Agent is to satisfy all customer requests by increasing, developing or retaining the customer base through relationship building, first call resolution and exceptional service delivery. **Experience and Qualifications** - Matric/NQF Level 4 - IT qualication or IT experience - Previous...

**JOB PURPOSE** This position is responsible for developing Agent Shift schedules and monitoring of adherence to the actual plan. **KEY PERFORMANCE AREAS** **1. Workforce Planning** - Completes Agents schedules within agreed timeframes and in line with call volume, Average Handling Time and shrinkage forecasts - Administration of extra-time as governed by...

We have an exciting opportunity available as a Inbound Call Centre Agent for our client based in Parktown. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. **Requirements**: - Grade 12 -...

Are you a strong Sales Agent, with objection handling skills? Always reaching your targets? Qualification & experience - Grade 12 qualification - At least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales) - Financial services experience (advantageous) - RE Exam Advantageous - 30 FAIS Credits -...

**Are you ready to take the next step in your career?** The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual obligations. **What would make you a good fit for this role?** - Must be willing and able to work in a shifted...

Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients. Minimum 3 years Sales experience in a Call Centre with at least 1 year selling Life Cover. Matric RE Certificate and FAIS credits (advantageous) **Hours**: - Willing and available to work...

**We are recruiting for Sales Agents: Long Term Insurance** **Duties** Selling long-term insurance. Achievement of sales targets and objectives. Build and maintain good client relationships. **Qualification & experience** - Grade 12 qualification - At least 2 years’ experience within a Sales Outbound Call Centre **Salary**: **Remuneration**: R4250...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to...

**Are you ready to take the next step in your career?** The purpose of this position is to provide the business with accurate and meaningful information, to enhance service delivery and manage performance. **Requirements**: - ** 2 Years Information Management experience, preferable in a call centre environment**: - ** MS Office (Advanced)**: - **...

**Are you ready to take the next step in your career?** **What would make you a good fit for this role?** Must be willing and able to work in a shifted environment **What you'll be doing;** The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the...

Do you have experience selling Life Insurance in a Call Centre? A well known, financial institution, in Parktown, JHB, with a great brand name is looking for very strong sales agents, with prominent objection handling experience to join their call centre, with massive earning potential, if you're a strong enough sales agent. **Requirements**: Grade...

Do you have experience selling Life Insurance in a Call Centre? A well known, financial institution, in Parktown, JHB, with a great brand name is looking for very strong sales agents, with prominent objection handling experience to join their call centre, with massive earning potential, if you're a strong enough sales agent. **Requirements**: Grade...

**HR Consultant - Night Shift (Gauteng)** **Are you ready to take the next step in your career?** The HR Consultant is responsible for providing overall HR support to the business areas as well as ensuring that HR policies and practices are implemented in line with best practice and Group standards. **What would make you a good fit for the role?** Must...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**Work with the Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of everything we do and believe that the way you...

**Team Leader - Agents (Nightshift)** **Work With The Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of...

Great opportunity to join a dynamic and fast growing team within the Call Centre Industry. **Job Duties/Responsibilities will include**: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with...