Call Centre Agent

Brand New American Call Centre is opening in Parktown and we are looking for experienced International Call Centre Agents residing in Soweto as we will only be offering transport to Soweto for this campaign (this is just for the first phase of recruitment) **Key Requirements**: - 1 year international call centre experience preferably dealing with American...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients. Minimum 3 years Sales experience in a Call Centre with at least 1 year selling Life Cover. Matric RE Certificate and FAIS credits (advantageous) **Hours**: - Willing and available to work...

Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**Team Leader - Agents (Nightshift)** **Work With The Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of...

**Are you ready to take the next step in your career?** **What would make you a good fit for this role?** Must be willing and able to work in a shifted environment **What you'll be doing;** The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the...

Our client is seeking Sales Agents (selling long-term Insurance will be advantage) **What will you do?** - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing...

**Are you ready to take the next step in your career?** The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual obligations. **What would make you a good fit for this role?** - Must be willing and able to work in a shifted...

**What will you do?** - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing business operational requirements - Sales objection handling - Build and maintain good...

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the...

What will you do? - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing business operational requirements - Sales objection handling - Build and maintain good...

**Role: Outbound Sales Consultant** Our client is looking for **TOP-PERFORMING** Outbound Sales Consultant offering a basic salary of R6000+uncapped commission. **Key Responsibilities**: - Selling Insurance (Long-term), outbound calling. - Adhere to Quality and Compliance processes - Resolve complaint and objections - Build and maintain good client...

**Work with the Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of everything we do and believe that the way you...

**Work With The Best** At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of everything we do and believe that the way you...

**THE JOB AT A GLANCE** As a Temporary Collections Agent (4 months contract), you will be responsible for collection of company debt by continuous follow-up with debtors on outstanding payment of invoices/accounts. You will also be responsible for escalating complex queries, risk accounts to the Debtors Clerk and or Team leaders/manager for further action...

**Job Advert Summary**: To represent the company’s brand and products to establish new business opportunities and generate leads. Nurture the customer relationship and analyses customer feedback, negotiate with customers and implement retention strategies. **Minimum Requirements**: **Education**: - Grade 12 - RE5 **Experience**: - Must be bilingual in...

**Job Advert Summary**: **Minimum Requirements**: Qualifications: - Relevant commercial/financial tertiary qualification (NQF 6) - RE5 - Commercial insurance related qualification advantageous - Post Graduate Diploma in Financial Planning or studying towards this qualification will be advantageous. - CFP advantageous - Completion of supervisory...