Uk Collections Advisor

3 weeks ago


Cape Town, South Africa ABC Worldwide Full time

Role: Collections Advisor

Assist clients telephonically with utility bills and outstanding debt. Advise and set payment plans and various packages that suit their needs. Promoting the sale of various types of utility services. Dealing with conflict resolution and providing service delivery.

**Requirements**:

- Call handling, customer support and service delivery
- Collections - great negotiating skills
- Excellent communication skills both verbally and written
- Computer literacy - update systems accurately with relevant information
- Client resolution skills - able to resolve client queries timeously

Must have:

- Grade 12
- Minimum of 6 months experience as a debt collections/customer service agent/ sales experience
- Must be available to work rotational shifts, weekends, and public holidays in line with client requirement
- Clear Credit and criminal record check
- Available to start immediately

Remuneration:
Basic salary: R6500, Medical aid contribution - R764, 5 % towards Provident fund
Incentives given to top performers.

**Job Type**: Permanent

**Salary**: From R6,500.00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- Collections: 1 year (preferred)
- Sales/Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (required)



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