Debt Collection Advisor

6 months ago


Cape Town, South Africa Teleperformance South Africa Full time

**Are you ready for your next challenge?**

**Are you looking for an exciting new opportunity?**

**If so, read on**

With a team of 300,000 interaction experts working in 80 countries and serving 170+ different markets, Teleperformance are the worldwide leader in delivering an outstanding customer experience.

We are currently going through an incredibly exciting time and as we continue to grow our business in South Africa we have an excellent opportunity for enthusiastic, passionate and driven Debt Collection Advisors to join our team.

Teleperformance offers a fun, people centric working environment where we will fully support you and your career progression. You will receive a competitive basic salary with excellent benefits, detailed below.

**The Benefits**:

- Salary of UP to R9000 (depending on experience)
- Achievable performance related bonus opportunities
- A fabulous, newly refurbished, modern working environment
- Primary Healthcare/ Medical Insurance (after 6 Months)
- Provident Fund with equal Employers contribution (after 6 Months)
- Employee Assistance Programme/ Wellness Program
- Free door to door transport for evening shifts after 7.00 pm
- Additional Transport Allowance paid mid-month
- In-depth product and UK ‘cultural based’ training
- Genuine career development opportunities
- Experience delivering service / sales for a UK Utilities/Financial company (preferred)
- A minimum of 1 years UK sales/debt collection experience (essential)
- An excellent command of the English language (grammar, pronunciation, pace and voice clarity)
- Exceptional communication skills
- Driven with a passion to succeed in a fast paced environment
- Confident and engaging individual with the ability to build exceptional rapport with customers
- Ability to deliver an outstanding customer experience, profile customers and match products to individual needs
- Computer literate with the ability to ‘type and talk’
- Target driven and self-motivated in order to meet and exceed both team and individual project targets
- Please note: In order to be considered for this role you must be able to provide 2 valid reference and pass a Criminal and Credit record check._

**Benefits**:

- Company events & social hours
- Private medical/dental insurance
- Free or subsidised travel
- Subsidised gym membership
- Wellness programmes

**Job Types**: Full-time, Permanent

Pay: R6 000,00 - R9 000,00 per month


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