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Customer Service Assistant

5 months ago


Cape Town, South Africa BUCO Full time

2024/08/23

Reference Number

10110100021

Description

Customer Service
- Welcome clients -satisfying the needs of all clients stepping into the store
- Making sure you represent the face of our business
- Well-groomed and approachable
- Always smiling ready to help-assisting everyone

Customer Insights (Internal)
- Understand customer needs and preferences

Identify and monitor market trends
- Identify and monitor global consumer and local market trends and provide competitive analysis on various company market offerings

General Administration Support
- Assist with any additional ad hoc research and projects where required
- Monthly tracking of plan and timeline (Successful completion of objectives)

To uphold and promote the company values

**Requirements**:
Grade 12

Diploma in a related field advantageous

Minimum 2 years’ experience in retail
- Work Level- Skilled- Job Type- Permanent- Salary- Market Related- EE Position- No- Location- Cape Town CBD