Senior Human Resource Consultant

4 weeks ago

Century City, South Africa Motivity (PTY) Ltd Full time

**Position Description**:
The HR Services Consultant is responsible for offering front-line HR consultation and advice across all HR disciplines within HR Shared Services.

This includes ensuring the provision of an excellent experience for all employees. This role will interface with Line Managers, employees as well as external stakeholders.

**Responsibilities as a HR Consultant includes**:
Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience.
- Provide employee relations advice and support.
- Provide support and advice related to, among others:

- Talent Acquisition
- Employee Relations
- Training and Development
- Performance and Transformation
- Maintain and ensure adherence to agreed policies and procedures.
- Assist and advise line managers and employees on the effective utilisation of relevant self-service options.
- Maintain employee data and reporting.
- Adhere to service level agreements and quality standards.
- You will be responsible for developing and submitting your client’s WSP, ATR to the SETA.
- You will be responsible for submitting your client’s Employment Equity reports to the DoL.
- HR or related degree (essential)
- Minimum of 6 years’ experience in HR
- Cross function HR knowledge (non-negotiable)
- Excellent communication and interpersonal skills
- A working knowledge of HR systems and MS Office
- High attention to detail, accuracy, and a methodical approach
- Strong problem-solving abilities
- A strong customer centric approach with a high service delivery mind set.
- A professional approach with a solution focussed orientation.
- The ability to work independently and team orientated.
- The ability to work in a pressurised, high-volume environment.
- Adaptability in a constant changing environment
- Experience in retail environment will be advantageous.

Ability to commute/relocate:

- Century City, Western Cape: Reliably commute or planning to relocate before starting work (required)

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