Front Office Supervisor
6 months ago
Luxury Hotel close to Somerset West is looking for a Front Office Supervisor. The duties will include; supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.
**Requirements**:
- Diploma/Degree relevant to the field of Hospitality
- 2 years’ experience in a management role of a recognized, luxury hospitality brand
- The ability to work collaboratively and build confidence and buy in with multiple stakeholders.
- Strong ability to execute capabilities.
- Leadership and the ability to develop subordinates.
- Ability to work independently
- Accountable and able to take ownership.
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