Administrator: Config Management

4 weeks ago


Centurion, South Africa BCXP Full time

Business unit, Department, Reporting Business Unit Department Config Management Job grade OP1
Core Description
Performs day-to-day delivery of Configuration Management services to the organization. To provide accurate information on configurations and their documentation to support all the other Service Management processes Key Deliverables / Primary Functions
Compile and distribute Configuration reports to enhance management decision making.
Perform operational activities as defined by Configuration Management policies and procedures.
Work to fulfil Configuration Management Service Requests as assigned.
Engage with projects to ensure Configuration Management can deliver required functionality within stipulated timeframes.
Identify and report non-compliance situations
Perform Configuration Management audits as directed

Identify Service Improvement opportunities Core Functional Skills & Knowledge Attention to detail Customer Focus Incident Management Microsoft Office Communication Core Behavioural Competencies Job Match Analysing Adapting & Responding to change Achieving personal work goals & objectives Delivering Results & Meeting customer expectations Following instructions & procedures Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage Experience
2 years’ experience in an administrative role within Configuration Management Certifications A+ ITIL (Non essential) Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Interaction with similar levels and with various stakeholders both internally and externally Special Requirements / Employment Condition Workplace / Physical Requirements Full-time Client Based Position



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