Events Coordinator
2 months ago
Coordinates conference and banqueting activities within the hotel including weddings
- Coordinates Events /Gala Dinners/Weddings etc.
- To do quotations, reserve rooms, make spa bookings, make restaurant bookings
- Assists to ensuring that standards are maintained in Banqueting venues and outlets at all times in relation to service delivery and hygiene requirements.
- Assist to adhering to the standardised portions used and is responsible for the controlling of food, beverage and labour costs in alignment to business trends.
- Assist to ensure that conference coordinators receive a welcome pack and briefing on arrival and raise charges daily
- Assist to ensure that post conference briefings take place with conference coordinators on last day and account is signed off for payment.
- Contributes by ensuring that guest satisfaction is established and maintained by the employees of the Banqueting Department.
- Assists to ensuring that all reports associated with the department are produced on time and are accurate.
- Supplies relevant information to other departments timeously to assist them in planning and running their departments.
- Assists to keeping records and maintaining filing systems within the Banqueting Department.
- Keeps follow-up files and records actions which have to be taken.
- Converts enquiries and provisional bookings into confirmed bookings.
- Enters all bookings into the conference and banqueting diary/Opera
- Attends regular meetings with the Hotel Management to determine the success of bookings and the methods of approach.
- Prepares guest accounts in accordance with the company policies and procedures
- Coordinate services with outsourced suppliers
**Requirements**:
Diploma in hospitality or Tourism
Minimum of 2 years experience
Opera knowledge advantage
Pay: From R16 000,00 per month
Application Deadline: 2024/09/27
Expected Start Date: 2024/10/05
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