Customer Service Operations Manager

Job DescriptionWe are seeking an experienced Operations Manager to lead our call centre team. The successful candidate will be responsible for managing daily operations, ensuring seamless communication with customers, and providing exceptional customer service.Responsibilities:Develop and implement operational policies, procedures, and best practices.Lead...

RS Recruitment Services is seeking a skilled Customer Service Operations Manager to join their team in Durban. This is a market-related, negotiable position based on qualifications and experience.The ideal candidate should have/be the following:A qualification relevant to the travel industry, an advantage.A service-oriented approach.Familiar with...

**Job Purpose**: - Drive superior customer service performance delivered to Huntswood clients and their customers, by achieving outstanding levels of quality and operational efficiency. **Technical Skills Required**: - Advanced report writing skills (proficient in Excel) - High levels of analytical capability - Extensive Customer Service...

Job Title: Customer Service Manager Location: South Africa Work Level: 2A **MAIN JOB PURPOSE**: We are looking for a **Customer Experience Manager **who will be responsible to ensure a superior customer experience through proactive communication and collaboration to cultivate strategic partnerships. Key is seeking continuous improvement opportunities...

**Requirements**: - Grade 12 - Diploma in production or operations - Hospitality experience preferable - 3 years experience in production management in a customer services industry **Include**: - Quality Management System (QMS) - Production Planning - Production Performance - Staff Management - Quality Control and Legislative Compliance - Logistics -...

**Objective**:Provide excellent customer service and minimise the clients operational costs, by ensuring that the company responds efficiently and diligently to carry-out their customers’ Service orders and contract commitments while ensuring that their service operations’ resources and capacity are optimally utilised and enable a high quality of work to...

Overview: **Responsibilities**: - Provide leadership, vision, and direction to the team and function of Application Services with a goal of ensuring our tools work in a global context. - Develop and control the annual operating and capital expenditure budget to ensure it is consistent with the strategic objectives and aligned to the plan. - Implement and...

Job DescriptionWe are seeking a skilled and customer-focused Customer Service Operations Specialist to join our team at TEEKOM SA.Key Responsibilities:Order Management: Receive and process incoming orders in a timely manner, ensuring that all necessary information is accurately captured and recorded.Customer Communication: Respond to customer inquiries via...

Durban Customer Service 40 hours **Description of** **this vacancy**: **Purpose of Position** Responsible to manage allocated customers effectively and ensure that the service promise is realized through the service delivery process. Monitor and report progress to the customer proactively, including deviation management. Manage the customer’s...

Company OverviewService Solutions, a leading international FMCG retailer, is seeking an exceptional candidate to fill the role of 3rd key holder for our busy Pavilion Branch. Our company prides itself on delivering excellent customer service and providing a unique shopping experience for our clients.Salary The estimated salary for this position is $50,000 -...

**Job Number** - 67045 **Job Type** - Temp Contract **Job Title** - Customer Service Coordinator **Computer Skills** - Accpac,AX,MS Office suite **Industry** - Forestry **City** - eThekwini (Durban) **Province** - Kwazulu Natal - Key Outputs: - Sales: - Administer all sales generated accurately to ensure that trading occurs within predetermined...

About the RoleThe Legends Agency is seeking a highly skilled and experienced CSC Manager to lead our national customer service centre operations. As a key member of our team, you will be responsible for implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.We are looking for an exceptional leader...

**Company Description** **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare,...

KwaZulu Natal, Durban - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at our ** **will report to the **Airport Manager** RESPONSIBILITIES: - Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and procedures as...

KwaZulu Natal, Durban - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Supervisor **at our ** **will report to the **Manager: Airports.** RESPONSIBILITIES: - Assisting passengers with ticket sales, bookings and - flight changes; - Dealing with problems such as delays, cancellations etc.; - Explaining...

**Company Description** WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

**Customer Service Representative Vacancy** Are you a Fun, Energetic and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for you ! We are currently hiring Customer Service Representatives to work closely within our fast paced ,dedicated, and dynamic CRM Team. **Customer Service Representative Job...

**Customer Service Representative Vacancy** Are you a Fun, Energetic and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for you ! We are currently hiring Customer Service Representatives to work closely within our fast paced ,dedicated, and dynamic CRM Team. **Customer Service Representative Job...

**RCL Foods** is in search of a **Customer Service Centre Trainer** to join our **Logistics Division**. The role will be based in **Durban, KwaZulu Natal,** and report to the** Customer Service Centre Specialist**. The purpose of this role is to lead in the analysis, design, development, implementation, and evaluation of training programmes in accordance...