Senior Application Services Manager

2 months ago


Durban, South Africa Games Global Operations Limited Full time

Overview:
**Responsibilities**:

- Provide leadership, vision, and direction to the team and function of Application Services with a goal of ensuring our tools work in a global context.
- Develop and control the annual operating and capital expenditure budget to ensure it is consistent with the strategic objectives and aligned to the plan.
- Implement and manage Application Services in accordance with governance, compliance, and quality policies and standards.
- This role is accountable for driving technology scoping, evaluation, selection and implementations.
- Architect business processes that are optimization to enable fit for purpose technology solutions.
- Hires and evaluates the performance of direct reports and provides ongoing coaching and staff development.
- Create a culture of continuous learning where the current and future technology trends are well understood to guide the technology requirements of the business.
- Develops relevant metrics, measures, and publishes the performance of the services provided and enables continuous improvement activities.
- Deliver projects within agreed scope, budget and quality.
- This role will also be accountable for designing reusable solutions that are optimized to deliver a predictable total cost of ownership (TCO).

Qualifications:

- Bachelor's degree in computer science, information systems, or related field (equivalent work experience will be also be considered).
- 10+ years’ experience managing Business Application Services (i.e., ERP, Process Architecture, Business Analysis, Integration, Automation) in a large complex/matrix global organisation.
- Experience Service-Oriented Architecture (SOA) and Microservices.
- Experience in Business Applications (i.e., HRIS, ERP, CRM, etc).



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