Business Development

1 week ago

Centurion, South Africa The Talent Hive Full time

**1. Strategic Leadership**:

- Develop and execute the company's distribution strategy, aligning it with overall business goals.
- Identify new market opportunities, analyse competitor strategies, and recommend strategies to enhance market penetration and competitiveness.
- Lead and inspire a team of distribution professionals, fostering a culture of high performance, collaboration, and continuous improvement.

**2. Distribution Management**:

- Oversee the development and implementation of distribution plans, ensuring effective deployment of resources and achievement of sales targets.
- Optimise distribution channels, including brokers, partnerships, and outbound call centres, to maximise customer reach and profitability.
- Grow the brand by developing and executing marketing and branding initiatives that enhance the company's visibility and reputation.

**3. Operational Management**:

- Establish and maintain efficient operational processes and workflows within the distribution function.
- Develop and implement performance metrics and KPIs to monitor and measure operational effectiveness and ensure service level agreements are met.
- Identify areas for operational improvement and implement initiatives to enhance productivity, streamline processes, and reduce costs.

**4. Relationship Management**:

- Maintain and enhance relationships with key customers and stakeholders, ensuring their satisfaction and loyalty.
- Collaborate with internal stakeholders, including underwriting, marketing, and product development teams, to align strategies and ensure seamless coordination across functions.
- Represent the company in industry forums, conferences, and events to enhance brand visibility and build strategic alliances.

**5. Customer Service**:

- Ensure exceptional customer experience throughout the distribution process by implementing customer-centric strategies and initiatives.
- Develop and implement customer service standards and guidelines to deliver high-quality service.
- Monitor customer satisfaction levels, gather feedback, and implement improvements to enhance customer service and retention.
- Foster a customer-focused culture within the distribution team, emphasizing responsiveness, empathy, and proactive problem-solving.

**6. Compliance and Risk Management**:

- Ensure compliance with relevant regulatory requirements and industry best practices in distribution operations.
- Monitor and mitigate risks associated with distribution activities, proactively addressing any potential issues or gaps.
- Stay updated on industry trends, market dynamics, and emerging distribution models to identify opportunities for innovation and competitive advantage.

**Qualifications**:
**Minimum Requirements**:

- Bachelor’s degree in business, marketing, or related field.
- FAIS compliant and RE1.
- IISA professional insurance designation.
- MBA or Executive Development Programme is advantageous.
- Key Individual qualifications would be advantageous

Work Experience

**Minimum Requirements**:

- Minimum 10 years work experience with at least 5 years of senior or executive management experience.
- A proven track record of driving financial and operational performance within a division.
- Proven track record management broker relationships
- Proven track record managing business development consultants
- Display a high tolerance for stressful environments.
- Must be willing to travel extensively throughout the country

TECHNICAL COMPETENCIES

**Minimum Requirements**:

- Excellent leadership skills and the ability to lead through subordinate managers.
- A deep understanding and knowledge of the South African Insurance market.
- A deep understanding of the outsources and binder environment within the short-term environment.
- Sound knowledge of regulatory and legislative requirements.
- Excellent demonstratable knowledge and understanding of Commercial and Personal Lines Underwriting.
- Policy administration systems experience and an understanding of portfolio management principles.
- Experience in managing large book loss ratio and appropriate management of profitable short-term insurance environments
- Good understanding how insurance systems work and a record of knowledge of the various systems within the outsourced and binder market
- Analytically competent with a flair for MIS and reporting tools
- Excellent writing capabilities with sound thought processes

More than 10 Years

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