Customer Services Supervisor

Customer Services Supervisor, R31K, Midrand,Matric,SysAid, By design, NetSuite and Mitel and adv.Supervisory experience - staff management, disciplinaries, performance management, General Queries, Manage and process credits, distribution management - hot list, delays, Customer Feedback, reports, Call Statistic reports, courier/logistics/warehouse customer...

Vacancy:Technical Service Supervisor**Regional Reporting to: Regional Branch ManagerOverall purpose of the job: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring...

**Vacancy**:Technical Service Supervisor** **Regional Reporting to**: Regional Branch Manager **Overall purpose of the job**: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable...

What we offerYou will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional...

**Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** Reporting to: Customer Service Retention Supervisor Overall Purpose of the Job: Support and provide superior service to internal and external customers cancel. **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service...

(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2Reporting to: Customer Service Retention SupervisorMinimum Qualifications and Experience: Matric A minimum of 2 years customer service experience. At least 1 to 2 years' experience within a contact center, of which client retention experience would be Continuous...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

Role purpose:The supervisorFTTX: Service delivery has the primary task of ensuring Fibre orders are placed, installed and activated as quickly and seamlessly as possible. The supervisor needs to manage their assigned team as well as suppliers and technicians in the fieldYour responsibilities will include:The supervisor will be accountable for the Delivery of...

Vacancy: Customer Service Agent - 6 Month ContractRegion: MidrandReporting to: Contact Centre Manager InlandJob Description MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all timesQUALIFICATION & EXPERIENCE: Matric or relevant...

Job Summary: The Credit Control Supervisor is responsible for leading and overseeing the credit control team to ensure efficient and effective collection of outstanding debts and manage the credit control process. The Credit Control Supervisor will work closely with internal departments and external stakeholders to resolve payment issues, minimize bad debts,...

MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all times.QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment would be advantageous Computer literacy essential (MS Word,...

Job Summary:The Credit Control Supervisor is responsible for leading and overseeing the credit control team to ensure efficient and effective collection of outstanding debts and manage the credit control process. The Credit Control Supervisor will work closely with internal departments and external stakeholders to resolve payment issues, minimize bad debts,...

Job Title / Role:Customer Services Professional***Organization:Lead Country South Africa (Customer Business Centre)**Location: Midrand, South AfricaReporting Manager: Customer Services Professional SupervisorThe BusinessSiemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation...

**SETTLEMENTS SUPERVISOR** **FCS Head Office - Midrand** **Reporting to - Settlements Manager - Zak Croukamp** **Job Introduction**: Overall administration and oversight of the settlement process in line with company policies and procedures and that the client’s needs are always efficiently and professionally met. **Key Performance Areas: (not totally...

Main Purpose: The maximization of efficiencies and effectiveness of the site supervisor through the efficient coordination of service an installation related work. **KEY PERFORMANCE AREAS** **Policy & Procedures** - Ensure effective compliance with policies and procedures as well as legitimate Instructions. - Familiarize yourself with the content of...

**STORES SUPERVISOR**: **INTRODUCTION**:Your appointment as Stores Supervisor in the Technical Department is hereby endorsed. This job description supercedes all previous job descriptions issued to you. **REPORTING**: In the execution of your duties, you will report to the Regional Manager - Technical. **PURPOSE**: The aim of Stores Supervisor is to ensure...

**STORES SUPERVISOR**: **INTRODUCTION**:Your appointment as Stores Supervisor in the Technical Department is hereby endorsed. This job description supercedes all previous job descriptions issued to you. **REPORTING**: In the execution of your duties, you will report to the Regional Manager - Technical. **PURPOSE**: The aim of Stores Supervisor is to ensure...

**Job Title / Role**:Customer Services Professional*** **Organization**:Lead Country South Africa (Customer Business Centre)** **Location: Midrand, South Africa** **Reporting Manager: Customer Services Professional Supervisor** The Business Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the...

STORES SUPERVISOR:INTRODUCTION:Your appointment as Stores Supervisor in the Technical Department is hereby endorsed. This job description supercedes all previous job descriptions issued to you.REPORTING: In the execution of your duties, you will report to the Regional Manager - Technical.PURPOSE: The aim of Stores Supervisor is to ensure that there is a...

**Job Description: Level 2: Call Centre Sales Supervisor =Sales Outbound and Reconnection** **JOB TITLE**: Level 2 Call Centre Sales Supervisor (Customer Relations Coordinator Contact Centre) Reconnections **MAIN PURPOSE OF JOB**: - Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers...