Safari Manager/head Guide

2 months ago


Mpumalanga, South Africa HotelJobs.co.za Full time

The Safari Manager and Head Guide is responsible for leading and managing all safari operations at the lodge or camp, ensuring exceptional guest experiences while promoting safety, education, and conservation. This role combines leadership, guiding expertise, and operational management.

**Key Responsibilities**:

- ** Leadership and Management**:

- Oversee daily safari operations, including scheduling and logistics for game drives, walks, and other activities.
- Manage and mentor a team of guides and support staff, fostering a culture of professionalism and enthusiasm.
- Conduct staff training and development sessions to enhance guiding skills and knowledge.
- ** Guest Experience**:

- Ensure a high-quality experience for all guests, from initial inquiries to departure.
- Engage with guests, providing educational and informative commentary on wildlife, ecosystems, and conservation.
- Address guest needs, preferences, and feedback to continually improve service.
- ** Guiding Responsibilities**:

- Lead game drives, bush walks, and other safari activities, showcasing wildlife and landscapes.
- Provide insights into animal behavior, ecology, and the importance of conservation efforts.
- Ensure all guiding activities adhere to safety protocols and environmental guidelines.
- ** Conservation and Education**:

- Promote responsible wildlife viewing and conservation practices among guests and staff.
- Collaborate with conservation organizations and local communities to support sustainability initiatives.
- Educate guests about the importance of protecting natural habitats and wildlife.
- ** Operational Oversight**:

- Manage logistics for safari vehicles, equipment, and maintenance, ensuring they are safe and in good working condition.
- Coordinate with other departments (e.g., hospitality, kitchen) to ensure seamless guest experiences.
- Assist in developing and implementing new safari offerings and packages.
- ** Marketing and Promotion**:

- Collaborate with the marketing team to promote safari experiences and attract guests.
- Provide input on social media and promotional content related to safari activities.
- Attend industry events and trade shows to represent the lodge and build partnerships.

**Qualifications**:

- Proven experience as a safari guide with relevant certifications (e.g., FGASA, similar guiding certifications).
- Strong leadership and management skills, with experience in a supervisory role.
- In-depth knowledge of local wildlife, ecosystems, and conservation practices.
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
- First Aid and CPR certification is essential.

**Working Conditions**:

- Position based in a lodge or camp setting, often in remote locations.
- Requires flexibility in working hours, including weekends and holidays.
- May involve extended periods outdoors in varying weather conditions.

**Compensation**:

- Competitive salary based on experience, along with benefits such as housing, meals, and performance-based bonuses.



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