Anchor / Duty Manager: Sj24ju16 Mpumalanga

3 months ago


Mpumalanga, South Africa HotelJobs.co.za Full time

Safari JOBS is searching for an Anchor / Duty Manager for a world renowned 5* safari property situated in a prime area of Mpumalanga.

The main role of the Anchor / Duty Manager is to be responsible for hosting the guests in line with the establishment's standards and excellence and SOP.

:
Clear criminal record and excellent employment track record;
A minimum of 4 years of work experience ideally 2 years as a trainee and 4 in a well-recognized five-star hotel or world-class lodge as a manager

High standards of service excellence and a passion for the industry

Exceptional food and beverage knowledge of its preparation and terminology

Awareness of deities and allergies

Financial management ability

Exceptional English and a second language would be preferable

Good computer literacy

Excellent management ability and communication skills

A clear understanding of basic labour law and disciplinary procedures

A developmental approach to staff

Understand housekeeping and maintenance procedures

An awareness of developments within the food and lodge industries as well as international trends in hospital

A hardworking cooperative manner

South African nationality or valid working visa

:
Energetic with passion for service excellence and willingness to grow; Excellent presentation with a professional approach and impeccable manners; An understanding of the etiquette involved in hosting high-end guests of different cultures; You have purpose, innovation, intuition and generosity of spirit; A leader as well as a team-player;
Humble, Mature approach to life; Passionate about sustainability; loyal and willing to commit for at least two years; A love (or would love) working in the bush; Attention to detail; Assertiveness patience and good organizational skills

&:
Report to the lodge manager and assistant lodge manager

Ensure ultimate guest relations in the lodge and the “at home” personal attention levels are maintained

Management and training of the lodge staff in line with the establishment standard of excellence

Maintain the highest standards of housekeeping and maintenance and ensure the style and design are not eroded

Effective financial management through the administration of orders and effective stock control.

Communication with departmental teams to ensure that guest needs are met and operations run effectively

Effective daily administration of the concierge and reception duties

Ensure the quality and care of equipment and product

Active participation in effective communication and support of the establishment conservation message and purpose

/ /:
Onsite accommodation and staff transportation; Meals on cycle, Uniform, Complimentary water & electricity; Room cleaning service; WiFi; Discounted staff flight rates; Medical aid contributions; Provident fund contributions; Annual bonus at the discretion of management; Annual salary review; Gratuities from guests or share in the general gratuity pool (TBC if included for this role);

Work cycle: 6 weeks on, 2 weeks off + annual leave of up to a maximum of 24 days.

:
South African Citizen or Expat with valid working visa may apply.

Through this platform please send your CV (Word doc / editable PDF ONLY) - **completely up to date as at AUGUST 2024. Within your CV please ensure the following is included**:

- Photo: RECENT head & shoulders photo
- Career history: COMPLETELY up-to-date & including periods worked at each employer;
- References: Contactable references for all employers at positions held within the last 10 years**;**

**IF YOUR APPLICATION IS SHORT-LISTED**:

- WRITTEN REFERENCES: If you have any readily available to share;
- QUALIFICATIONS: Copies of most pertinent/ relevant related certificates, diploma’s etc;
- OTHER: ID copy, copy of most recent payslip / proof of income, drivers licence if available / required



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