Senior Field Guide Mpumalanga

4 weeks ago


Mpumalanga, South Africa HotelJobs.co.za Full time

**Senior Field Guide required for 5* Game Lodge in Mpumalanga.**
- Matric/ Grade 12
- FGASA 2 DEAT, FGASA, FIRST AID and PDP
- ARH and full Trails qualification
- A hospitality qualification would be advantageous
- Min 4 years’ experience as a Field Guide in a BIG 5 Reserve

**_
KEY AREAS OF RESPONSIBILITY:_**
- Respectful and mature approach to conducting Game Drives and Field excursions
- Excellent guest relation skills
- Excellent communication skills
- Excellent organizational skills
- Excellent Staff Management skills
- Responsible and Honest
- Consistent in dealing with Staff and Guest requirements
- Sound or competent understanding of general maintenance
- Conducting Daily Game Drives
- Taking ownership of Guest experience from arrival to departure

Hosting Guests at meal service times including beverage service
- Assistance with front of house admin, including Guest billing and Lodge stock controls, procurement and management

Rooming checks to ensure housekeeping function is of the highest standard Assist in coordinating day to day lodge staff activities and duties
- Communicating Guests needs and special requests to all teams
- Maintaining a High Service ethic and standard across all aspects of the Lodge in Managers absence
- Assist in implementing and maintaining systems and procedures in line with Company Guidelines
- Assist in managing Lodge Inventories
- Maintaining and building relationships with key suppliers and agents
- Assisting with on site basic maintenance and coordinating all other maintenance projects on site in conjunction with industry professionals
- Vehicle management from presentation to Guests to maintenance, services and fuel cost management

Provident fund. Med aid portion, live in,
meals and uniform included



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