German Speaking Customer Service

5 months ago


Durban, South Africa Black Pen Recruitment Full time

**Job Type**: Remote | South Africa

**Salary Range**: R200 000 CTC Per Annum

**Requirements**:
Fluent in German (B2) and English
Completed Matric
Fibre Line 10 mbps / 5 mbps
South African Citizenship or Identification

**Benefits**:
40 hours per week, 8-9 hour shifts per day

**Training**: 4 weeks (Fully paid)

**Probation period**: 4 months
Health Insurance Benefit (Paid for by the company)

**Responsibilities**:
Work for prestigious airline clients on various work streams
Assistance to passengers with pre and post flight departure travel-related queries in the customer relations department in German and English
Work on airline reservation systems and handle voice calls in German and English
Daily interaction with international passengers with queries and compliments
Meeting key performance indications and meet expected client service levels
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- Black Pen Recruitment is the leading recruitment agency worldwide with headquarters based in Malta (Europe) and Cape Town (South Africa).



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