German Speaking Moderator

3 months ago


Durban, South Africa Black Pen Recruitment Full time

Our Client is a multinational technology company founded in 1994. Originally an online bookstore, it has evolved into a global e-commerce and technology conglomerate. They operate various localised websites worldwide, offering a wide range of products and services. It is renowned for its efficient delivery services and extensive product selection. With a strong emphasis on technological innovation, market expansion, and customer-centricity, our client has become a dominant force in multiple industries, revolutionising the way people shop and access entertainment.

**Job Type**: Remote | South Africa

**Salary Range**: R16 976 + Benefits

**Requirements**:
Fluent in German (B2+) and English
Completed Matric
South African Citizenship or ID
Fibre Line 10 mbps/5 mbps

**Benefits**:
R94.85 Per hour = R15 176 Base pay

**Medical Aid**: R1800

**Spousal Medical Aid Contribution**: R1000

**Child Medical Aid Contribution (per child)**: R330

**Night allowance**: Extra pay for night shifts

**Early Morning allowance**: Extra pay for morning shifts
Overtime pay according to BCEA (Basic Conditions of employment act)

**Responsibilities**:
Meets or exceeds quality and productivity goals assigned by management
Demonstrates clear and polite written and oral communication
Maintains a positive and professional demeanour and portrays the company in a positive light
Follows company policies and processes in order to process customer requests appropriately
Demonstrates knowledge and use of departmental resources, policies and procedures.
Uses customer service tools in order to provide an accurate response and an exceptional customer experience
Escalated customer issues appropriately and correctly.
Demonstrates timely, accurate and professional customer service
Proactively communicates system and process issues, and customer feedback trends to management
Exceeds customer expectations by going above and beyond all other duties as assigned
-------------------------------------------
- Black Pen Recruitment is the leading recruitment agency worldwide with headquarters based in Malta (Europe) and Cape Town (South Africa).



  • Durban, South Africa Kinesis (Call centre staffing) Full time

    **Requirements** Must be credit and criminal clear. **Must be able to speak German.** Must be able to work remotely. 1 year of Customer service experience. Tertiary qualification Grade 12 required **Duties and responsiblities** Answering inbound calls. Will be in the content moderator space. Identify and rate text as per the defined policies and...


  • Durban, South Africa Black Pen Recruitment Full time

    **German Speaking Safari Operations Support (Travel/Tourism)** Our Client is an Australian-Based boutique adventure tour operating business, sells bespoke adventure safaris to southern and east Africa for small groups or FIT’s from Australia, New Zealand and German-speaking countries. They live and breathe African safaris. For over 25 years, they have...


  • Durban, South Africa ResourceGenix Full time

    Want to work near the Sea? Join Our Team in KZN! German-speaking Customer Service Advisors | R288K/annumAre you fluent in German and English, close to Umhlanga, and ready for an exciting career opportunity? We''re looking for talented individuals to join our team as German-speaking Customer Service Advisors at our state-of-the-art office in Durban! As...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    Job Title: German Speaking Customer Service and Sales RepresentativeBlack Pen Recruitment is seeking a highly skilled German Speaking Customer Service and Sales Representative to join our team. As a key member of our client's multilingual contact centre, you will be responsible for providing exceptional customer service and sales support to international...


  • Durban, South Africa Black Pen Recruitment Full time

    **German Speaking Customer Service & Sales Representative (Fully Remote)** **Job Type**: Remote | South Africa **Salary Range** : R200 000 CTC Per Annum


  • Durban, South Africa Resourgenix Full time

    **Job Specification: German Speaking Customer Service Advisor** **Department**: Customer Services | **Location**: Umhlanga **Working Hours**: 8 am - 10 pm (Rotational shifts) **Shift Pattern**: Monday - Sunday (_**Required to work 5 days on and 2 days off**_) **Salary Breakdown**: - **Component**_ - **Amount**_ **Annual Salary** R288,000 **Transport...


  • Durban, South Africa Resourgenix Full time

    **Job Specification: German Speaking Customer Service Advisor** **Department**: Customer Services | **Location**: Umhlanga **Working Hours**: 8 am - 10 pm (Rotational shifts) **Shift Pattern**: Monday - Sunday (_**Required to work 5 days on and 2 days off**_) **Salary Breakdown**: - **Component**_ - **Amount**_ **Annual Salary** R288,000 **Transport...


  • Durban, South Africa Hospitality Jobs Africa Full time

    As a Digital Marketing Specialist fluent in German, you will play a crucial role in our marketing team, collaborating closely with colleagues in the Southern Africa unit. Your responsibilities will include: Conceptualizing and executing creative marketing campaigns tailored to our adventurous German-speaking target audience. Overseeing online marketing...


  • Durban, South Africa Black Pen Recruitment Full time

    **German Speaking Luxury Travel Consultant (Lifestyle/Tourism)** Our client is a global concierge and lifestyle management company catering to high-net-worth individuals and corporate clients. They offer personalized and exclusive services, including travel planning, restaurant reservations, luxury shopping assistance, and more. With a team of dedicated...


  • Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full time

    Job SummaryWe are seeking a highly skilled and multilingual customer service professional to join our team at Black Pen Recruitment. As a German Speaking Customer Service and Sales Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.Key ResponsibilitiesAssist passengers...


  • Durban, South Africa Black Pen Recruitment Full time

    **Relocate to Cape Town German Speaking Customer Support Consultant (Hospitality/HotelTech)** Our client is a property management software tailored for hotels, bed and breakfasts, and other accommodation providers. It offers a range of features to streamline operations, bookings, and guest experiences. Their user-friendly interface for check-in/out,...


  • Durban, South Africa Black Pen Recruitment Full time

    **Job Type**: Remote | South Africa **Salary Range**: R200 000 CTC Per Annum **Requirements**: Fluent in German (B2) and English Completed Matric Fibre Line 10 mbps / 5 mbps South African Citizenship or Identification **Benefits**: 40 hours per week, 8-9 hour shifts per day **Training**: 4 weeks (Fully paid) **Probation period**: 4 months Health...


  • Durban, South Africa Black Pen Recruitment Full time

    Our client is a young, dynamic team who integrates seamlessly into the structures of their customers. Through flexibility and dynamism, they offer scalability for companies and start-ups at every stage. Through a broad-based leadership team, they offer first-class expertise in many areas including sales, legal tech, marketing, and many more. **Job Type**:...


  • Durban, South Africa Black Pen Recruitment Full time

    Our Client is a multinational technology company founded in 1994. Originally an online bookstore, it has evolved into a global e-commerce and technology conglomerate. They operate various localised websites worldwide, offering a wide range of products and services. It is renowned for its efficient delivery services and extensive product selection. With a...


  • Durban, KwaZulu-Natal, South Africa ResourceGenix Full time

    About the RoleWe are seeking a highly skilled German-speaking Customer Service Advisor to join our team in KZN. As a key member of our global customer-centric company, you will have the opportunity to support consumers from around the world, providing exceptional customer experiences primarily through inbound calls.Key ResponsibilitiesHandle product orders,...

  • Contact Centre Advisor

    3 months ago


    Durban, South Africa Bespoke International group Full time

    Only people who can speak German or Dutch may apply. Thank you. Pay: From R5 500,00 per month


  • Durban, South Africa ARB Electrical Wholesalers Full time

    **Junior Sales Representative** **Location: Durban** **Key Performance Areas include the following**: - Direct Customer Sales - Telesales and Tender Pricing - Material and Stock Sourcing - Creating and maintaining Orders - Purchase Orders and Transport co-ordination - Ensuring Customer Satisfaction - Quoting on a wide variety of products and Resolving...


  • Durban, KwaZulu-Natal, South Africa NTT Full time

    About the RoleWe are seeking a highly skilled Server Infrastructure Specialist to join our team at NTT DATA. As a key member of our Managed Services team, you will be responsible for providing expert-level support for our clients' IT infrastructure and systems.Key ResponsibilitiesProactively monitor and manage client work queues to ensure timely resolution...

  • Team Leader

    4 months ago


    Durban, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. We’re expanding our team of game-changers at...

  • Server Engineer

    3 months ago


    Durban, South Africa NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...