Customer Service Agent

Are you a skilled problem solver with a passion for delivering exceptional customer service? We are seeking!! dedicated Customer Service Centre Agents to join our team! As a key player in our organization, you will have the opportunity to handle escalations, address complaints, and take initiative in resolving issues. If you thrive in a fast-paced...

We are seeking!! a dynamic Customer Service Team Leaders to join our team and make a significant impact! In this role, you will manage team performance, excel in managing KPIs, ensure service level excellence, oversee tenured agents, address behavioral challenges, and maintain accurate documentation. **Responsibilities**: - You will be shifted from Monday...

**Managed People Solutions** is looking to hire a **Customer Service Agent** for a very well-known Wine Company based in **Cape Town, Brackenfell.** **Responsibilities** - Daily Order Check - Ensure telephones are manned effectively and calls are answered with correct telephone etiquette. - Attend to all customer queries relating to orders - Constantly...

**Function**: The Customer service clerk is responsible for providing excellent customer service, handling cashier duties, providing information, and answering questions about the company's products and services. **Working Hours**: **08:00 - 17:00 (Mon - Fri)** **Minimum Requirements**: - 2 years freight industry experience in a similar role - Grade 12 or...

**Function**: The Customer service clerk is responsible for providing excellent customer service, handling cashier duties, providing information, and answering questions about the company's products and services. **Working Hours**: **08:00 - 17:00 (Mon - Fri)** **Minimum Requirements**: - 2 years freight industry experience in a similar role - Grade 12 or...

**Purpose of the Job**: As the Shoprite Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Service QA & Training Manager role is to co-design, develop and deliver robust customer quality...

**Customer Orders Administrator / Internal Sales** **Responsibilities include but are not limited to;** - Receive and process customer purchase orders and invoices for daily deliveries and/or collections. - Plan and schedule customer deliveries when required. - Advise customers of any stock related issues, ETA's, suggest substitutes. - Maintaining and...

We are expanding our rental division and are on the lookout for a driven, enthusiastic rental agent with previous experience. **This role is ideally suited for someone who**: - Has strong administration, organization and negotiation skills. - Is customer focused. - Is always positive (we strive to always have a positive energy in the office). - Possesses...

Sales Agents required with a minimum of 1 year sales experience. Must be mature, hardworking, a team player, self-motivated, target driven, honest, neat, reliable and organized. As a Sales Agent based in the Western Caper, Brackenfell branch you will report to the Branch Manager. You will be responsible for the below: Mobile + Data Sales LTE / 3G / DSL /...

**Reference**: 7638 MLR **Consultant**: Michelle le Roux Customer service - processing orders, handling all correspondence, sell products/services, processing goods returned, handling customer queries, etc General assistance - counting stock, assisting in warehouse, etc **Qualifications**: Completed Senior Certificate Computer literacy (MS Word, MS...

**Reference**: 7638 MLR **Consultant**:Michelle le Roux - Customer service - processing orders, handling all correspondence, sell products/services, processing goods returned, handling customer queries, etc - General assistance - counting stock, assisting in warehouse, etc **Qualifications**: - Completed Senior Certificate - Computer literacy (MS Word, MS...

**Purpose of the Job**: To timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported by users and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. Able to Manage, provide leadership and install...

Closing Date 2023/03/09 - Reference Number SHO230302-1 - Job Title Service Desk Operator III - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job To timeously and effectively respond to electronic IT user queries through the receipt and logging of...

**Preferred Qualification**: - Matric or comparable - Fluent in English and Afrikaans, written and spoken - Experience in the motor trade - Computer literate - Administration skills **Profile**: - Organised - Customer focused - Friendly - Presentable - Flexible - Assertive **Primary Responsibilities**: The Service Assistant is responsible for the...

**Preferred Qualification**: - Matric or comparable - Fluent in English and Afrikaans, written and spoken - Experience in the motor trade - Computer literate - Administration skills **Profile**: - Organised - Customer focused - Friendly - Presentable - Flexible - Assertive **Primary Responsibilities**: The Service Assistant is responsible for the...

Salary Basic between R10K and R12K + early bird + overtime + incentives + medical aid & provident fund company contributions. Description As a Service Bookings Clerk, your role is crucial in ensuring the smooth operation of the Service Department. You are the first point of contact with the client and this is a very important role. - Customer Interaction:...

**Minimum Requirements**: - Checking data accuracy in orders and invoices - Contacting clients to obtain missing information or answer queries - The sales administrator joins the customer service team, performing a range of functions for the department including raising purchase orders, quotations, processing invoices and related paperwork as well as...

**Purpose of the Job**: The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and co-ordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies...

Closing Date 2023/07/27 - Reference Number SHO230720-10 - Job Title Service Desk Operator I - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user...

**Purpose of the Job**: The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and coordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies...