Customer Services Team Lead

**Purpose of the Job**: As the Shoprite Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Social Media Engagement Team Lead role is to provide team leadership and functional operational excellence in...

**Purpose of the Job**: The purpose of the Customer Services Training Facilitator is to equip the Customer Services Team with the required knowledge and skills to deliver against our customer service experience ambitions. The role aims to develop short To ensure that we optimise our service delivery to our customers and align with our teams, this role the...

Closing Date 2023/03/24 - Reference Number SHO230316-1 - Job Title Customer Services Training Facilitator - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Customer Services Training Facilitator is to equip the Customer Services...

Published - March 19, 2024 - Location - Brackenfell, South Africa - Category - Business - Job Type - Full-time - Salary Type - Monthly Salary - Salary - R12 200.00 including pension benefit - Cost to Company **Description**: Position: Customer Service Agent - Customer service / Internal sales support **Salary**: R12 200.00 including pension benefit - Cost...

**Customer Services Clerk** **Minimum Requirements**: - 5 - 8 years’ experience working in the customer services department of a retail/furniture store. - Excellent communication and admin skills - Must be people orientated - Must be a fast learner and able to process large amounts of information. - Must have Grade 12 / Matric - Driver’s license and...

Our client is seeking an experienced Customer Service Agent/Internal Sales Person. **Minimum Qualifications** - Grade 12 - Bilingual, English and Afrikaans(3rd African language beneficial) - Must have experience working on an ERP system. - Basic knowledge of export processes will be an advantage. **Key Duties and Responsibilities** **Processing of sales...

Closing Date 2023/03/22 - Reference Number SHO230315-7 - Job Title Squad Lead: Healthcare Data Ecosystems - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The Squad Lead: Healthcare Data Ecosystems for ShopriteX is responsible for driving data...

**Purpose of the **role** The purpose of the Customer Engagement Manager is to improve the customer experience through effective engagement, deliver customer growth and profitability for Checkers Sixty60. This role sits within the Marketing team. By working closely with the Data Analysis team, you'll help us understand our customers better. You'll use...

We have a vacancy for an experienced Service Advisor with 4-5 years’ experience to join our team in Cape Gate. **Responsibilities: (not limited to)** - Greeting & attending to customers. - Consulting with mechanics regarding necessary repairs and services. - Scheduling and booking appointments. - Inform and discuss service outcomes with clients. -...

Closing Date 2023/04/20 - Reference Number SHO230413-5 - Job Title Security Engagement Lead - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Security Engagement Lead is to lead a team of cloud security engineers responsible for...

**Purpose of the Job**: The purpose of the Security Engagement Lead is to lead a team of cloud security engineers responsible for securing cloud-based digital platforms and plays an integral role in engaging with business units in order to ensure the organization's digital platforms are protected. This role involves analyzing existing cloud security...

Closing Date 2023/05/22 - Reference Number SHO230515-2 - Job Title Lead: Group Reward Solutions - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Lead: Group Reward Solutions role is to work alongside the Head: Reward & OE to...

**Purpose of the Job**: The purpose of the Lead: Group Reward Solutions role is to work alongside the Head: Reward & OE to provide practice leadership on the design, development, execution and monitoring of Reward related solutions for the Shoprite Group as well as the development and execution of a job evaluation, methodolog y, practices and standards. This...

Closing Date 2023/03/24 - Reference Number SHO230317-3 - Job Title Senior Customer Relations Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job - Job Advert Details - Job Category Communications - Job Objectives Translating the Group’s...

Salary Basic salary R17K + incentives + company contributions to medical aid and provident fund. Description We are seeking an energetic and customer-focused Service Advisor to join our clients busy workshop team. As a Service Advisor, you will be the primary point of contact for our valued customers, ensuring their service experience is...

Salary Basic salary R17K + incentives + company contributions to medical aid and provident fund. Description We are seeking an energetic and customer-focused Service Advisor to join our clients busy workshop team. As a Service Advisor, you will be the primary point of contact for our valued customers, ensuring their service experience is...

Closing Date 2023/04/25 - Reference Number SHO230418-4 - Job Title Group Value Engineering Lead - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The Group Value Engineering Manager is responsible for developing, championing, and leading the value...

**Purpose of the Job**: The Group Value Engineering Manager is responsible for developing, championing, and leading the value engineering practice across the Shoprite Group. The role leads a team of Value Engineers in the conceptualisation and execution of value engineering projects and initiatives, with the aim of increasing the value and quality of...

Salary Basic between R10K and R12K + early bird + overtime + incentives + medical aid & provident fund company contributions. Description As a Service Bookings Clerk, your role is crucial in ensuring the smooth operation of the Service Department. You are the first point of contact with the client and this is a very important role. - Customer Interaction:...

**Key Responsibilities**: - Project Manages the execution of a project as agreed and resolves any issues which may arise and communicate outcomes. - Manage, coach and train Web Developers - Ensure understanding of how all systems integrate within the various platforms for eCommerce websites - Stakeholder Relationships and Management - Compliance and Risk...