Customer Service Centre Agent

**Purpose of the Job**: The purpose of the Customer Services Training Facilitator is to equip the Customer Services Team with the required knowledge and skills to deliver against our customer service experience ambitions. The role aims to develop short To ensure that we optimise our service delivery to our customers and align with our teams, this role the...

Published - March 19, 2024 - Location - Brackenfell, South Africa - Category - Business - Job Type - Full-time - Salary Type - Monthly Salary - Salary - R12 200.00 including pension benefit - Cost to Company **Description**: Position: Customer Service Agent - Customer service / Internal sales support **Salary**: R12 200.00 including pension benefit - Cost...

Closing Date 2023/03/24 - Reference Number SHO230316-1 - Job Title Customer Services Training Facilitator - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Customer Services Training Facilitator is to equip the Customer Services...

Our client is seeking an experienced Customer Service Agent/Internal Sales Person. **Minimum Qualifications** - Grade 12 - Bilingual, English and Afrikaans(3rd African language beneficial) - Must have experience working on an ERP system. - Basic knowledge of export processes will be an advantage. **Key Duties and Responsibilities** **Processing of sales...

Workshop assistant, assisting the Workshop Manager with administration day to day tasks and assisting with pumps and equipment as required; Good Qualities & skills: - customer service skills. - the ability to work well with others. - patience and the ability to remain calm in stressful situations. - to be thorough and pay attention to detail. - sensitivity...

Closing Date 2023/01/27 - Reference Number SHO230120-8 - Job Title Command Centre Manager - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Command Centre Manager is to manage a full Security Command Centre Operation in a 24/7...

**Purpose of the Job**: The purpose of the Command Centre Manager is to manage a full Security Command Centre Operation in a 24/7 working environment (including weekends) - utilizing and operating all the systems within the command centre, ensuring that all requests for assistance are attended to, and all electronic systems are operating to their optimum and...

Our Car Dealership in Brackenfell has a vacancy: Admin Support for our Service Centre, responsibilities will include, but not limited to: - Handling the phone lines (bookings, transfer calls to relevant departments, i.e., Warranty or Service Department) - Uploading invoices on IAL and Evolve - Forwarding EFT cash slips to required departments. - Loading of...

Closing Date 2023/02/24 - Reference Number SHO230216-3 - Job Title Contact Centre Real Time Data Analyst - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town. - Purpose of the Job The purpose of the Contact Centre Real-Time Data Analyst role is to participate in and...

**Purpose of the Job**: The purpose of the Contact Centre Real-Time Data Analyst role is to participate in and support the gathering, analysis and understanding of the customer services’ operational data and analytics requirements and translating these requirements into real-time analytics. This role ensures the provision of meaningful operational...

Closing Date 2023/03/24 - Reference Number SHO230317-3 - Job Title Senior Customer Relations Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job - Job Advert Details - Job Category Communications - Job Objectives Translating the Group’s...

**Customer Services Clerk** **Minimum Requirements**: - 5 - 8 years’ experience working in the customer services department of a retail/furniture store. - Excellent communication and admin skills - Must be people orientated - Must be a fast learner and able to process large amounts of information. - Must have Grade 12 / Matric - Driver’s license and...

Structure, Grade & Reporting Job grade/level OP2 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 0 Core Description Provide a service that will exceed the expectations of the Company’s customers - both external and internal and to ensure that the agreed standards in respect of...

**Sales Agents Job description** OVERVIEW OF THE ROLE **Store Controls and Management** - Ensure the store is fully operational at opening hour every morning. - Be ready and in place to meet and assist customers. - Drive sales to ensure sales targets are met and exceeded. - Assist fellow colleagues during busy periods and stand in for them during breaks...

**Sales Agents Job description** OVERVIEW OF THE ROLE **Store Controls and Management** - Ensure the store is fully operational at opening hour every morning. - Be ready and in place to meet and assist customers. - Drive sales to ensure sales targets are met and exceeded. - Assist fellow colleagues during busy periods and stand in for them during breaks...

Closing Date 2024/05/17 - Reference Number SHO240510-2 - Job Title Property Development Manager - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell - Purpose of the Job The purpose of the Property Development Manager is to effectively and efficiently **manage a portfolio of...

**Purpose of the Job**: **Job Objectives**: Translating the Group’s reputational approach and PR practices into practical operational processes across the Contact Centre ensuring escalations are managed according to process to mitigate any brand and reputational risks. Supporting the Contact Centre leadership team to manage escalations, regulatory and/or...

We have a vacancy for an experienced Service Advisor with 4-5 years’ experience to join our team in Cape Gate. **Responsibilities: (not limited to)** - Greeting & attending to customers. - Consulting with mechanics regarding necessary repairs and services. - Scheduling and booking appointments. - Inform and discuss service outcomes with clients. -...

Salary Basic salary R17K + incentives + company contributions to medical aid and provident fund. Description We are seeking an energetic and customer-focused Service Advisor to join our clients busy workshop team. As a Service Advisor, you will be the primary point of contact for our valued customers, ensuring their service experience is...

Salary Basic salary R17K + incentives + company contributions to medical aid and provident fund. Description We are seeking an energetic and customer-focused Service Advisor to join our clients busy workshop team. As a Service Advisor, you will be the primary point of contact for our valued customers, ensuring their service experience is...