Customer Services Clerk

2 weeks ago


Brackenfell, South Africa Freightmore Full time

**Function**:
The Customer service clerk is responsible for providing excellent customer service, handling cashier duties, providing information, and answering questions about the company's products and services.

**Working Hours**:
**08:00 - 17:00 (Mon - Fri)**

**Minimum Requirements**:

- 2 years freight industry experience in a similar role
- Grade 12 or equivalent
- Sound geographical knowledge of Cape Town
- Administration and organisational skills
- Problem solving
- Reliable and trustworthy
- Must be a team player and adapt to change easily
- Parcel Perfect proficient is advantageous
- Attention to detail and accuracy
- Excellent communication skills (Proficient in English & Afrikaans)
- Fully computer literate
- Previous customer service experience

**Key Performance Areas**:

- Resolving customer queries.
- Booking and allocating collections
- Book delivery appointments
- Do rate quotations as and when required
- Follow up with 3rd parties/agents on shipments
- Notify customers of service delays
- Tracking and Tracing of shipments
- Liaise with other depots with regards to collections and deliveries
- Liaising with management with regards to customer queries.

**Salary**: R10,000.00 per month

Ability to commute/relocate:

- Brackenfell, Western Cape: Reliably commute or planning to relocate before starting work (required)



  • Brackenfell, South Africa Tafelberg Furniture Stores Full time

    **Customer Services Clerk** **Minimum Requirements**: - 5 - 8 years’ experience working in the customer services department of a retail/furniture store. - Excellent communication and admin skills - Must be people orientated - Must be a fast learner and able to process large amounts of information. - Must have Grade 12 / Matric - Driver’s license and...


  • Brackenfell, South Africa Ikon Consulting Full time

    Salary Basic between R10K and R12K + early bird + overtime + incentives + medical aid & provident fund company contributions. Description As a Service Bookings Clerk, your role is crucial in ensuring the smooth operation of the Service Department. You are the first point of contact with the client and this is a very important role. - Customer Interaction:...


  • Brackenfell, South Africa West coast personnel Full time

    Published - March 19, 2024 - Location - Brackenfell, South Africa - Category - Business - Job Type - Full-time - Salary Type - Monthly Salary - Salary - R12 200.00 including pension benefit - Cost to Company **Description**: Position: Customer Service Agent - Customer service / Internal sales support **Salary**: R12 200.00 including pension benefit - Cost...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/03/24 - Reference Number SHO230316-1 - Job Title Customer Services Training Facilitator - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Customer Services Training Facilitator is to equip the Customer Services...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: The purpose of the Customer Services Training Facilitator is to equip the Customer Services Team with the required knowledge and skills to deliver against our customer service experience ambitions. The role aims to develop short To ensure that we optimise our service delivery to our customers and align with our teams, this role the...

  • Payroll Clerk

    4 weeks ago


    Brackenfell, South Africa CA Support Full time

    **PAYROLL CLERK** **Brackenfell** A leader in long and short haul transporting offers an opportunity to a suitably qualified PAYROLL CLERK at their head office in the Northern Suburbs of Cape Town. The overall objective of the Payroll Clerk is to manage the Payroll needs at branch level for the specific depots allocated. **RESPONSIBILITIES**: HR...

  • Rfc Clerk

    6 days ago


    Brackenfell, South Africa Motus Aftermarket Parts Full time

    **Alert Engine Parts** is searching for a **RFC Clerk** to join the branch in **Brackenfell**. The incumbent will be responsible for all the Return for Credit stock including the administration and reports related to the stock. **Requirements**: - Grade 12 - At least 3 years’ experience in a similar environment - Great communication and customer service...


  • Brackenfell, South Africa Measured Ability Group Holdings Full time

    Our client is seeking an experienced Customer Service Agent/Internal Sales Person. **Minimum Qualifications** - Grade 12 - Bilingual, English and Afrikaans(3rd African language beneficial) - Must have experience working on an ERP system. - Basic knowledge of export processes will be an advantage. **Key Duties and Responsibilities** **Processing of sales...

  • Creditors Clerk

    4 days ago


    Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2024/02/23 - Reference Number SHO240218-1 - Job Title Creditors Clerk - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell - Purpose of the Job The purpose of the Creditors Clerk (Group Expense) is to accurately capture, reconcile, and prepare accounts for payment of...

  • Administrative Clerk

    4 weeks ago


    Brackenfell, South Africa LiebenGroup Full time

    The Administrator Clerk will be responsible to manage the administration related to all operational functions. Punctuality, accuracy, and attention to detail are key attributes for this position. **Key Responsibilities** - Ensure registers are signed on a daily basis at start and end of shift - Auditing of Receivers and Issuers - Record keeping of PPE...

  • Service Advisor

    7 days ago


    Brackenfell, South Africa MFC Holdings Full time

    We have a vacancy for an experienced Service Advisor with 4-5 years’ experience to join our team in Cape Gate. **Responsibilities: (not limited to)** - Greeting & attending to customers. - Consulting with mechanics regarding necessary repairs and services. - Scheduling and booking appointments. - Inform and discuss service outcomes with clients. -...

  • Debtors Clerk

    4 weeks ago


    Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: To achieve timely collection of Checkers Food Services' debtors' book in order to optimize cash flow, reduce risk, and efficiently control outstanding debtors' book. Ensure that the policies and procedures regarding the handling of debtor accounts are followed. To promptly notify management of potential collection issues. **Job...


  • Brackenfell, South Africa Ikon Consulting Full time

    Salary Basic salary R17K + incentives + company contributions to medical aid and provident fund. Description We are seeking an energetic and customer-focused Service Advisor to join our clients busy workshop team. As a Service Advisor, you will be the primary point of contact for our valued customers, ensuring their service experience is...


  • Brackenfell, South Africa Ikon Consulting Full time

    Salary Basic salary R17K + incentives + company contributions to medical aid and provident fund. Description We are seeking an energetic and customer-focused Service Advisor to join our clients busy workshop team. As a Service Advisor, you will be the primary point of contact for our valued customers, ensuring their service experience is...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/03/24 - Reference Number SHO230317-3 - Job Title Senior Customer Relations Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job - Job Advert Details - Job Category Communications - Job Objectives Translating the Group’s...


  • Brackenfell, South Africa ShopriteX Full time

    **Purpose of the **role** The purpose of the Customer Engagement Manager is to improve the customer experience through effective engagement, deliver customer growth and profitability for Checkers Sixty60. This role sits within the Marketing team. By working closely with the Data Analysis team, you'll help us understand our customers better. You'll use...


  • Brackenfell, South Africa Exceed Recruitment and Human Resource Consultants Full time

    **Reference**: MLR 7520 **Consultant**: Michelle le Roux **Descriptions**: Conduct on site visits to clients to carry out fault finding and servicing of existing automation and control products and systems as supplied by the company. Conduct on site visits to clients to carry out the installation, setup, testing and commissioning of new automation and...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2024/04/29 - Reference Number SHO240415-7 - Job Title Trade Creditors Controller (Meat Markets) - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell - Purpose of the Job To verify the orders e.g. Stabil, own stock transport orders that were captured by the clerks are...


  • Brackenfell, South Africa Exceed Hr Full time

    **Reference: MLR 7520** **Consultant: Michelle le Roux** **Descriptions**: - Conduct on site visits to clients to carry out fault finding and servicing of existing automation and control products and systems as supplied by the company. - Conduct on site visits to clients to carry out the installation, setup, testing and commissioning of new automation and...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: To verify the orders e.g. Stabil, own stock transport orders that were captured by the clerks are correct and accurate. They manage and capture butchery turnovers, cabinet stock, stock sheets and packaging on MMOS. They are also responsible for final authorisation of the trading returns to obtain the gross profit values and...